Project Manager
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Job Description
Project Manager leading implementation of AI-driven software solutions in hospitals and health systems. Collaborating with diverse teams to optimize customer success and project outcomes.
Responsibilities:
- Lead and manage software implementation projects from initiation to completion, ensuring they align with customer objectives and timelines
- Collaborate with hospital IT teams to assess local requirements, customize solutions, and meet regulatory and operational needs
- Work closely with customer leadership, develop and present project plans, status updates, and outcomes to ensure alignment and transparency
- Maintain detailed documentation of project progress, milestones, dashboards and results
- Act as the primary point of contact for customer project teams (executives, IT, clinical, and quality stakeholders)
- Provide comprehensive on-site and remote support to healthcare organizations during go-live phases, troubleshoot and resolve issues in real-time
- Translate customer needs into actionable project plans, ensure alignment with clinical workflow, quality and financial outcomes initiatives (e.g., SEP-1 compliance, revenue cycle improvements)
- Drive customer readiness through structured enablement sessions, documentation, FAQs, and training programs
- Ensure compliance with healthcare regulations, including HIPAA, FDA Guidelines, and other relevant standards
- Serve as a liaison between customer and internal teams to ensure project alignment and transparency
- Escalate risks, blockers, and resource gaps to leadership with recommended mitigation strategies
- Advocate for customer needs internally, ensuring feedback informs product development, training, and service delivery
- Participate in cross-functional working groups, providing insight from the field to enhance implementation playbooks and best practices
- Support internal reporting (e.g., weekly/quarterly OKRs, investor updates, leadership dashboards)
- Communicate project goals, requirements, timelines, risks, and budget to internal and external stakeholders
- Apply strong project management methodologies (e.g., Agile, PMI, Lean) to balance structure with flexibility
- Align implementation with measurable ROI for customers (e.g., sepsis outcomes, utilization)
- Understands scope, terms, and success metrics as defined in commercial agreements
- Maintain exceptional organizational, communication, and stakeholder-management skills
- Continuously seek professional growth in regulatory (e.g., FDA, CMS, GCP) and technology (e.g., HL7, FHIR, EMR integration) domains
Requirements:
- Bachelor’s degree in healthcare informatics, Computer Science, Project Management or healthcare related field
- 5 years in project management, with a focus on integrating software solutions into various EMR systems (e.g., Epic, Cerner, Meditech)
- Familiarity with healthcare IT standards, including HL7 and FHIR
- Proficient with dashboards or reports to track adoption and performance metrics
- Experience in understanding technical issues and the impact to project
- Experience in aligning software implementations with physician, nursing, and operational workflows
- Advanced degree (MBA, MPH or equivalent) or relative certifications in healthcare informatics, Computer Science, Project Management or healthcare related field preferred
- >5 years in project management, with a focus on integrating software solutions into various EMR systems (e.g., Epic, Cerner, Meditech) preferred
- Experience working with Software as a Medical Device (SaMD) preferred
- Highly proficient in CRM software (e.g. Hubspot) and data analytic tools preferred
- PMP certification preferred
Benefits:
- Comprehensive Medical, dental, and vision coverage
- 401(k) with company match
- Unlimited PTO
- Major opportunity for career development to make significant impact at an exciting growth-stage company
- Collaborative and innovative work environment
- Chance to make a real impact on patient care
- Opportunity to work on cutting-edge AI technology in healthcare
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