Billing and Collections Coordinator
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Job Description
Billing and Collections Coordinator supporting Air Methods’ healthcare billing and collections operations. Managing authorizations, medical records, claims, appeals, correspondence, and rebills.
Responsibilities:
- Support Billing and Collections staff
- Assist leadership in maintaining confidentiality and adhering to HIPAA compliance
- Submit and follow up on authorization requests and appeals with insurance companies via fax, phone, or online
- Request hospital records in a timely manner and follow up until received
- Submit or mail appeal letters, claims, and correspondence to insurance companies with appropriate documentation
- Document completed accounts for tracking purposes
- Review and distribute incoming faxes, mail, and emails to appropriate staff
- Link correspondence to accounts in the electronic records program for tracking
- Contact insurance companies to confirm claim receipt when needed because of payer issues or time-sensitive matters
- Review and complete rebills when needed
- Assist with training new hires, continuous training, and cross-functional efforts
- Perform other duties as assigned
Requirements:
- High school diploma or general education degree (GED); and one to two years’ related experience and/or training; or equivalent combination of education and experience
- Excellent organizational skills and attention to detail
- Ability to prioritize, multitask, and meet deadlines
- Excellent written and verbal communication skills
- Dependable and self-motivated
- Ability to be a team player with a professional attitude
- Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook
- Regular scheduled attendance
- Must follow Air Methods’ employment practices and policies
- No certificates, licenses, or registrations required
Benefits:
- Industry-leading benefits (details provided via the employer's benefits page)
- Equal employment opportunity and protected veteran/individuals with disabilities protections
- Reasonable accommodations for disabled employees
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