Regional Account Manager
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Job Description
Regional Account Manager coordinating client portfolios, business plans, financials, and service delivery for BCD Travel across Asia Pacific. Managing regional relationships and travel program performance.
Responsibilities:
- Manage assigned aspects of regional client portfolios, including client retention, contract negotiation, implementation, business consolidation, product and service sales, financials, business planning, and reviews
- Establish relationships with key decision makers
- Coordinate regional communications across BCD Travel and client global initiatives
- Work with National Account Managers on regional business plans and initiatives
- Develop business plans, implement key deliverables, and measure results
- Measure and report regional service, financial, MIS/CDS, program performance, technology, and communication indicators
- Assist with regional budgets and financials, including billing, payment, and profitability
- Build key regional relationships and manage relationship mapping
- Support regional negotiations and measure performance
- Ensure regional service delivery in collaboration with Operations counterparts
Requirements:
- Prior travel industry experience in an account management role
- Thorough knowledge of business travel management and travel industry technology
- Experience implementing and managing large market/regional clients
- Excellent written and verbal communication skills in English
- Ability to travel domestically and internationally on a regular basis
Benefits:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- Compensation package including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Reasonable and necessary accommodations
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