Regional Channel Manager
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Job Description
Regional Channel Manager driving partner relationships in the mid-west for Broadvoice's CX solutions. Engaging in sales enablement and collaborating with internal teams for partner success.
Responsibilities:
- Leverage your existing network to drive new opportunities with top-tier CX partners.
- Build and maintain strong relationships with TSB/TSDs (Technology Solutions Brokers/Distributers) to drive engagement and partner success.
- Nurture and expand relationships with existing channel partners to maximize revenue growth.
- Identify, recruit, and on-board new strategic CX partners to the Broadvoice GoContact program.
- Provide training, support, and resources to ensure partners are well-equipped to position and sell GoContact solutions.
- Collaborate with partners on customer opportunities, providing strategic support from discovery through close.
- Host and support partner and customer-facing events to drive engagement and pipeline growth.
- Work closely with Broadvoice’s internal teams (Sales, Marketing, Product, and Operations) to align partner strategies.
- Deliver accurate forecasts, pipeline updates, and strategic plans to leadership.
- Represent Broadvoice at industry events, conferences, and partner meetings.
- Travel as needed to meet with partners and customers face-to-face (estimated 30%-40% travel).
Requirements:
- Minimum of 5 years of experience in the channel sales ecosystem (required).
- Established relationships and proven success working with channel partners (TSBs, VARs, MSPs, and independent agents).
- Proficient background in Contact Center (CCaaS) CX and Unified Communications (UCaaS) solutions.
- Self-starter with the ability to work independently and drive results without heavy supervision.
- Excellent communication, presentation, and relationship-building skills.
- Comfortable hosting events, webinars, and in-person meetings with partners and customers.
- This position requires access to reliable personal transportation in order to travel to various onsite locations as needed in region.
Benefits:
- Grow Your Career
- Enjoy Flexibility
- Community & Culture
- Make an Impact
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