Revenue Operations Expert, CRM/SaaS Systems
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Revenue Operations Expert configuring SaaS CRM and connected revenue systems for Gramian Consultancy’s AI training project. Applying operational judgment to workflows, data quality, and process evaluation.
Responsibilities:
- Configure and optimize CRM systems to support evolving sales, revenue, and customer success processes
- Design and document scalable operational workflows
- Work with connected revenue systems such as quoting, billing, ticketing, and project management tools
- Maintain data accuracy and consistency across interconnected systems
- Identify and resolve discrepancies between CRM and adjacent platforms
- Evaluate operational policy conflicts and recommend practical solutions
- Produce clear documentation, reports, and process guidance
- Assess system usability and workflow adoption across Sales and Customer Success teams
- Apply real-world operational judgment to AI training and evaluation tasks
Requirements:
- At least 4 years of hands-on experience in Sales Ops, RevOps, or Customer Success Operations within a SaaS environment
- Direct responsibility for configuring and maintaining a CRM, such as Salesforce, HubSpot, or a comparable platform
- Hands-on experience with at least two additional revenue or customer systems, such as CPQ/quoting, billing, ticketing, or project tracking tools
- Strong understanding of SaaS revenue and customer lifecycle workflows
- Experience maintaining data integrity across multiple connected systems
- Ability to design and implement scalable operational processes
- Experience driving adoption of new workflows or systems across Sales or CS teams
- Strong written communication and process documentation skills
Similar Jobs
Director/Senior Manager, Revenue Cycle Management
Revenue cycle leader scaling payer contracting, billing, denials, collections, and reconciliation. Supporting Clarity Pediatrics’ virtual pediatric chronic-care platform as it grows.
Senior Manager, RevOps – Sales Ops
Senior RevOps Manager owning deal desk, pricing, forecasting, systems, and analytics. Optimizing sales operations for Ketch’s data-permissioning software platform.
Revenue Enablement Leader
Revenue enablement leader scaling onboarding, sales readiness, and GTM productivity at Plaid. Plaid builds financial connectivity tools used by developers, consumers, banks, and fintech companies.
GTM, RevOps, Sales Expert
GTM/RevOps/Sales expert reviewing domain documents for quality and accuracy. Supporting Mercor’s AI labs and enterprise projects that train frontier models.
Director of RevOps
Director of RevOps owning deal desk, pricing, forecasting, systems, and analytics. Optimizing sales operations for Ketch's responsible data permissioning platform.
Revops Process & Systems Manager
RevOps project manager overseeing Salesforce and MDM initiatives at Consensus Cloud Solutions, a healthcare data exchange provider. Delivering cross-functional programs on time and within budget.
Principal Sales Compensation, Revenue Operations
Principal leading global sales compensation and Revenue Operations for Blackboard’s EdTech SaaS platform. Owning Spiff, incentive design, analytics, and revenue-process modernization.
Senior Director of Revenue Operations
Senior Director transforming ThreatDown’s cybersecurity revenue operations through Salesforce, data governance, automation, and analytics. Driving predictable growth across Sales, Marketing, Finance, Product, and Customer Success.
Senior Revenue Operations Manager
Senior Revenue Operations Manager scaling GTM processes, systems, and data for Cobalt’s offensive security testing platform. Connecting Marketing, Sales, Customer Success, and Finance across the customer lifecycle.
Senior Manager, Revenue Operations – APJ
Senior Revenue Operations Manager scaling APJ planning, forecasting, and sales operations. Supporting Horizon3.ai’s autonomous cybersecurity platform expansion across regional markets.
Manager, Revenue Integrity
Revenue integrity manager leading operational functions for a multi-facility healthcare environment. Overseeing staff, complex denials, and revenue optimization through coding expertise.
Chief Revenue Officer
Chief Revenue Officer driving commercial strategy and profitable growth at German IT consulting firm Leafworks. Building Sales, Marketing, Customer Success, and Partner Management.
Senior Manager – Revenue Growth Management
Senior RGM manager scaling pricing, promotion, and trade investment strategy for Generous Brands’ nutrition beverage portfolio. Building analytics, guardrails, and repeatable revenue growth routines.
Senior Manager, Revenue Marketing
Revenue marketing leader driving B2B demand generation, ABM, and sales enablement at BFC Solutions. Building data-driven campaigns and adopting AI to improve marketing effectiveness.
Head of Off-Platform & Omnichannel Revenue Strategy
Revenue strategy leader scaling USA TODAY Co.'s off-platform and omnichannel advertising monetization. Developing commercial products, packaging, and sales enablement across distributed media platforms.
Director, Revenue Operations
Director of Revenue Operations building Qventus’s revenue engine. Unifying forecasting, GTM systems, pipeline, and analytics for AI-powered healthcare operations.
Revenue Operations Analyst
Revenue Operations Analyst managing denials, appeals, claims, and AR for Cottage Health’s Pacific Diagnostic Laboratories. Improving reimbursement, collections, compliance, and laboratory revenue-cycle performance.
Revenue Operations Analyst
Revenue Operations Analyst improving reporting, forecasting, and workflows for Everway’s neuroinclusive technology business. Partnering across revenue teams to drive data-informed growth, retention, and operational efficiency.
Revenue Operations Lead
Revenue Operations Lead optimizing sales processes, forecasting, incentives, and AI workflows for Counterpart’s management liability insurance platform. Driving GTM efficiency and profitability through integrations, dashboards, and enablement.
Revenue Manager
Revenue Manager optimizing pricing, aircraft utilization, and profitability for Jet Excellence’s private aviation charter fleet. Owning customer opportunities and coordinating successful trips across operational teams.