Revenue Operations Manager
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Job Description
Revenue Operations Manager overseeing revenue lifecycle for Doctoralia's Individual Doctors segment. Focused on data-driven decisions and operational efficiency in healthcare services.
Responsibilities:
- Own the end-to-end revenue operations strategy for the Individual Doctors segment;
- Partner with Marketing, Sales, and CS leadership to design, execute, and optimize lead-to-revenue processes;
- Build and maintain dashboards, KPIs, and forecasting tools to track funnel performance, conversion rates, and growth drivers;
- Lead systems and tooling enhancements (CRM, marketing automation, customer platforms) to enable scalability and visibility;
- Identify operational bottlenecks and lead cross-functional initiatives to solve them;
- Create lead scoring, routing, and segmentation logic to improve acquisition efficiency;
- Design playbooks and workflows to drive adoption and retention across the funnel;
- Ensure governance, data hygiene, and operational rigor across revenue platforms;
Requirements:
- Bachelor’s degree in Business, Engineering, Economics, or similar (MBA is a plus);
- Solid experience in Revenue Operations, Sales Operations, or Growth Operations roles;
- Experience managing cross-functional revenue funnels (Marketing → Sales → CS);
- Proficiency in CRM (HubSpot, Salesforce, or Pipedrive), BI tools (Looker, Tableau), and Excel/Google Sheets;
- Strong analytical and modeling skills (SQL or data querying is a plus);
- Fluency in Portuguese; business English required.
Benefits:
- Working hours are from Monday to Friday, from 9 am to 6 pm;
- Compensatory time off (Banco de Horas);
- Food/Market Voucher with iFood card;
- Medical, Dental, and Group Life Insurance;
- Pet Plan;
- StarBem, for mental health and well-being;
- iFeel app , for emotional comfort;
- Gympass for you and up to 3 people!
- Creditas: Payroll loan services, eligible after 6 months of employment;
- Stock Options - eligible after 6 months of employment (5 years grace period);
- Birthday Day Off;
- Daycare Assistance;
- Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services;
- Referral Program offers up to R$600 per person who stays with us for more than 6 months;
- Leave of Absence/Time-off: in the event of the passing of loved ones, we offer 10 days off; if your pet passes away, we offer 2 days. Got married? 7 days of rest! Did the baby arrive? We offer 30 days for Dads and 6 months for Moms;
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