Senior Manager, Revenue Operations Systems
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Job Description
Sr. Manager at Bamboo Health optimizing go-to-market systems with Salesforce. Leading strategic initiatives and managing a Salesforce Administrator for revenue operations.
Responsibilities:
- Own and evolve the GTM systems roadmap, aligning Salesforce and the broader GTM tech stack with company priorities and revenue goals.
- Act as a strategic thought partner to RevOps and executive leadership on systems strategy, process optimization, and operational efficiency.
- Serve as a hands-on senior Salesforce administrator, directly executing configuration, automation, reporting, and troubleshooting to ensure system reliability and scalability.
- Lead data quality, governance, and pipeline integrity, improving visibility, forecasting accuracy, and revenue performance.
- Manage and mentor a Salesforce Administrator, balancing hands-on execution with effective delegation and prioritization.
- Partner cross-functionally with Sales, Marketing, Customer Success, Finance, and Operations to design and optimize end-to-end GTM workflows across the revenue lifecycle.
- Translate business requirements into scalable system solutions, driving standardization, adoption, and accountability across teams.
- Develop actionable dashboards and reporting to surface insights, trends, and opportunities for growth.
- Ensure the GTM tech stack (e.g., Salesforce, Gong, ChurnZero, ZoomInfo) is integrated, scalable, and aligned with business processes.
- Support key corporate initiatives—such as new product launches and partnerships—through systems readiness and process alignment.
- Stay curious about emerging AI tools and how they can streamline or enhance work within your function.
Requirements:
- 8+ years in Revenue Operations, Sales Operations, Marketing Operations, or similar roles
- Strong hands-on Salesforce administration experience
- Experience managing or mentoring Salesforce administrators or similar roles
- Proven experience owning or contributing to GTM systems and process strategy
- Strong ability to translate business needs into scalable processes and system solutions
- Experience partnering cross-functionally with Sales, Marketing, Customer Success, Finance, and leadership
- Track record of improving operational efficiency and driving adoption
- Salesforce Admin certification required (advanced certifications a plus)
- Strong experience with Salesforce configuration (flows, reports, dashboards, automation)
- Familiarity with GTM tools such as Gong, ChurnZero/Gainsight, ZoomInfo
- Ability to balance hands-on work with delegation and prioritization
- Experience working with data models, reporting, and system integrations
- Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
Benefits:
- Competitive compensation including health, dental, vision and other benefits
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