Revenue Operations Specialist
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Job Description
Revenue Operations Specialist focused on lifecycle strategy and automation at ParentSquare. Partnering with stakeholders to enhance customer journey operations for improved engagement and clarity.
Responsibilities:
- Partner with GTM stakeholders to evolve lifecycle stage definitions, transition logic, and governance across the revenue funnel
- Partner across GTM to map key moments in the prospect and customer journey and define what should happen at each stage
- Create systems and workflows that make that journey visible and actionable
- Strengthen lifecycle discipline, stage progression, and team handoffs so go-to-market teams are working from a shared understanding of intent, readiness, and responsibility
- Build and optimize HubSpot workflows and automation that support lead routing, nurture, campaign operations, and follow-up
- Partner with Marketing to operationalize new campaigns and motions in scalable, measurable ways
- Improve motion follow-up to reflect engagement, intent, and lifecycle context
- Enable insights from conversational intelligence into better signals for SDRs and leaders
- Identify gaps across go-to-market processes and recommend improvements
Requirements:
- 5+ years experience in Revenue Operations, Marketing Operations, or another closely related cross-functional go-to-market systems role
- Demonstrated hands-on experience with HubSpot, including workflows, lifecycle management, lead routing, campaign operations, and reporting
- A strong operational core paired with strategic judgment; you can see the bigger picture, ask good questions, and still get the details right
- Comfort working through ambiguity and helping define process where none exists yet
- A bias toward relevance and clarity, not just efficiency; you care about the experience your systems create for both internal teams and external audiences
- Interest in using engagement signals, communication patterns, and operational insight to improve timing, messaging, and coordination across the funnel
Benefits:
- Employer-paid health insurance (including dependent coverage)
- An employer-matched 401K retirement savings program from day 1
- Paid Parental Leave
- Stock options
- Health + wellness reimbursements
- PTO that increases each year
- 15 paid holidays, including your birthday!
- Tools and equipment for remote work
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