Revenue Operations Specialist
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Job Description
Revenue Operations Specialist enabling operations for GoGlobal's revenue organization. Collaborating with sales teams to optimize processes and maintain data integrity.
Responsibilities:
- Own Deal Desk processes, including deal reviews, validation approvals, contract checks, and other approval workflows
- Ensure deals progress smoothly from quote to close, maintaining compliance with internal standards
- Own CRM data quality and integrity, ensuring accurate and reliable data for reporting and forecasting
- Maintain and optimize data structures, properties, and workflows
- Build and maintain dashboards and reports to support pipeline visibility, forecasting, and performance tracking
- Provide insights and analysis to support decision-making across the revenue organization
- Support and optimize sales processes, including quoting (CPQ), validation, lead and deal lifecycle management
- Troubleshoot system and process issues, acting as first-line support for Sales teams
- Manage and support tools such as HubSpot, Apollo, Waalaxy
- Ensure adoption, usability, and continuous improvement of the sales tech stack
- Identify inefficiencies and drive improvements through automation, workflows, and scalable solutions
- Contribute to ongoing process design and operational best practices
- Partner with Sales Executives, Sales Leadership, Partnerships, Portfolio Managers, Marketing, and Finance
- Support onboarding, training, and enablement initiatives related to tools and processes
Requirements:
- 2–3+ years of Sales Operations experience (SaaS, HR tech, or global services preferred)
- Strong HubSpot expertise (workflows, automation, reporting, data management)
- Experience with Deal Desk processes (pricing, contract review, approvals)
- Analytical mindset with experience in Excel and/or BI tools
- Familiarity with modern sales tools (Apollo, Waalaxy, Jiminny, Seismic, etc.)
- Basic AI literacy (e.g., ChatGPT, Copilot, Claude)
- Strong ownership mindset — you take responsibility and follow tasks through to completion
- Proactive and responsive — you don’t wait to be told what to do
- Able to manage multiple requests and priorities in a high-volume environment
- Detail-oriented, especially when working with deal data, pricing, and contracts
- Comfortable working independently with minimal supervision
- Strong communicator, able to manage stakeholder expectations and push back when needed
- Service-oriented, with a focus on supporting teams and solving problems
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