RevOps Lead, CRM
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Job Description
RevOps & CRM Lead at Vestd optimizing revenue operations and CRM architecture using cutting-edge technologies. Collaborating cross-functionally and driving innovation with focus on business growth.
Responsibilities:
- Own and optimise CRM (HubSpot) architecture, including lifecycle stages, pipelines (New / Renewal / Expansion), and core field governance.
- Review and build upon automation across the funnel (lead routing, scoring, workflows, lead identification & enrichment).
- Integrate GTM tools (Sales engagement, CS tools, billing, analytics).
- Ensure all systems are being leveraged to achieve maximum value.
- Work closely with Analytics to inform the building of dashboards for Business Units and the Revenue team.
- Ensure high data hygiene and standardised definitions across teams.
- Create forecasting models and pipeline analytics for leadership.
- Map and optimise end-to-end revenue processes for the entire lifecycle.
- Implement SLAs, handovers, qualification frameworks.
- Collaborate with the broader Revenue team and the Business Units to understand needs.
- Provide insights, tooling, and workflows that improve performance.
- Partner with Product/Engineering on integrations and data flows.
Requirements:
- 4-7+ years RevOps or GTM systems experience
- Strong CRM administration + automation skills with deep Hubspot expertise
- Able to build AI automation workflows (via n8n / other)
- Deep understanding of SaaS funnel metrics and revenue modelling
- Knowledge of using and connecting attribution tools (e.g. Dreamdata)
- Experience with BI tools (Looker, Tableau, PowerBI, HubSpot Reports)
- Ability to translate business needs into repeatable technical solutions
- Ability to work across and influence diverse teams
- An ability to communicate well in English, both verbally and in writing
- Comfortable with working in a fully remote environment
Benefits:
- Remote-first working environment
- Employee Stock Ownership Plan (ESOP)
- Support with home working equipment
- Personal training and development budget
- Private medical insurance (after the qualifying period)
- Team retreats held twice a year
- Monthly recognition scheme
- 25 days annual leave plus one extra day per year of service
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