Sales Analytics & Operations Manager
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Job Description
Sales Analytics & Operations Manager managing data analyses and sales processes at Vanigent. Collaborating with internal teams and clients to enhance operational efficiency and support sales strategies.
Responsibilities:
- Develop and implement data analyses, leveraging different tools and system like Veeva, Tableau and Javelin reports
- Manage Sales Incentive Compensation process for clients which includes IC design, reporting and payouts
- Performance reporting and diagnostics, including design KPIs and implementation of field-facing dashboards and reports
- Sales training support: Coordinate all the training schedules and onboarding operational tasks with Client and other vendors
- Project Management: Effectively communicate project risks, bottlenecks, and pivotal decisions to project sponsors
- Field Communications: Coordinate and field inquires along with internal team and clients
- Process Mapping and documentation
- Collaborate with field leadership to support quarterly business review meetings
- Conduct analytics projects to inform a range of business issues, including field force targeting and strategy, sampling strategy and analytics, physician-level sample allocation, etc.
- Leads the integration of insight and analysis from various sources to inform material decisions by delivering robust opportunities and market context.
- Consolidates a variety of data and information into actionable opportunities.
- Manage the day-to-day operations of the Field Teams systems to meet business requirements
- Helping users develop or fine-tune reports and dashboards to yield meaningful metrics.
- Identifies and resolves problems that may impact projects by monitoring progress and project status.
- Escalates important issues to the attention of Management so that decisions can be made promptly
- Forms productive relationships with internal customers by listening, clarifying, and responding effectively
- Performs gap analysis to identify opportunities for process improvement
- Work with data owners on processes to enable and ensure data quality, evangelizing the importance of good data hygiene
- Perform routine data management activities like analysis, cleansing, and reporting.
Requirements:
- Bachelor’s degree
- Pharmaceutical or healthcare - related experience is highly desirable
- 5-6 years relevant pharmaceutical experience
- Prior experience with pharmaceutical data sources like LAAD data, CRM Veeva datasets
- Operational Excel, PowerPoint, and Word skills
- Experience with project management tools like Asana, Microsoft and Jira
- Strong analytical skills.
- Minimum of 3-4 years' experience managing projects, and initiatives
- Demonstrated ability to pull together insights from a variety of sources and develop strategic guidance for field teams that result in a business decision or action
- Strong business acumen and excellent communication and interpersonal skills; consultative background preferred
- Demonstrated communication and teamwork skills; ability to gain consensus and act within a matrix team environment; Ability to work in a collaborative and influencing fashion that drives business action
- Proficiency in secondary data analysis with intimate knowledge of a variety of industry secondary data sources
- Strong working knowledge of relevant software systems (e.g., MS Excel, Access, MS Word & PowerPoint, Tableau, etc.) is required
- Strong written and verbal communication skills.
Benefits:
- Competitive base salary and eligibility for an incentive compensation bonus.
- Competitive benefits package including health, dental, vision, life insurance, 401K and paid time off.
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