Sales Operations Analyst

Posted 32ds ago

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Job Description

Sales Operations Analyst supporting sales strategy and technical execution at Redwood Software. Engineering solutions for increasing automation and efficiency in sales processes.

Responsibilities:

  • Act as a Business Partner to sales leadership on all things related to their business.
  • Design, deploy, and maintain AI agents to assist the sales process (e.g., automated account research, AI-generated expansion prompts, and meeting intelligence summaries).
  • Act as the technical consultant to sales leadership, translating business requirements into scalable code, automations, or data models.
  • Drive territory and book-of-business assignments using data-driven modeling to ensure optimal account distribution.
  • Own the forecasting process, leveraging Clari and predictive AI to improve accuracy and visibility into "at-risk" pipeline and renewals.
  • Create validation and enrichment rules and processes to maintain pristine data integrity, replacing manual hygiene with scalable technical solutions.
  • Build advanced dashboards focused on churn signals, expansion trends, and Sales Accepted Opportunity velocity.
  • Build relationships with various departments

Requirements:

  • Experience: 2–7 years in Sales/Revenue Operations, or a technical Finance role.
  • Hands-on experience (or significant personal projects) involving LLMs, Prompt Engineering, or AI Agents to automate business tasks.
  • Excellent critical thinking skills with the ability to break down ambiguous problems into management components, think through solutions, and communicate clearly to all departments/stakeholders.
  • Ability to identify manual gaps in a sales process and engineer a technical solution to close them.
  • Ability to explain complex technical workflows to non-technical sales leaders in a way that builds trust and alignment.
  • Preferred Tech Stack: Salesforce (SFDC), Clari, Qlik (or other data visualization tool), SQL, AI Driven Dev toolkit (MCP, JSON, Python, N8N, etc.), Google Cloud Platform (GCP), Claude Code, Codex, Git, APIs, Rest APIs.

Benefits:

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development