Sales, Patient Conversion Specialist
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Job Description
Remote sales closer converting leads into high-value treatments for a medical aesthetics and wellness practice. Reactivating patients, managing the CRM pipeline, and earning performance-based commissions.
Responsibilities:
- Follow up promptly with new inbound leads via phone, SMS, email, and CRM
- Qualify prospective patients and understand their treatment goals
- Conduct consultative sales conversations and close high-ticket treatment packages
- Follow up with prospects who have not committed and overcome objections
- Reactivate dormant and previously lost leads from the existing patient database
- Identify opportunities to upsell and cross-sell treatments and packages
- Maintain consistent follow-up sequences to maximize conversion
- Manage and update lead and patient information in the CRM
- Track prospects through the sales pipeline and ensure no opportunities are missed
- Coordinate appointments once a client has committed
- Maintain excellent communication and a premium client experience
- Provide feedback on lead quality, objections, conversion rates, and sales-process improvements
- Assist with sales and patient-coordination administrative tasks when required
Requirements:
- Proven experience as a sales closer, preferably in med spa, aesthetics, cosmetic, beauty, wellness, or healthcare
- Demonstrated ability to sell high-ticket services or treatment packages
- Comfortable handling sales conversations by phone and messaging
- Strong objection-handling and negotiation skills
- Highly proactive with excellent follow-up habits
- Comfortable working toward revenue and conversion targets
- Able to work independently and take ownership of the sales pipeline
- Strong written and spoken English
- Excellent organizational and administrative skills
- Experience working with a CRM
- GoHighLevel (GHL) experience highly preferred
- Comfortable learning and discussing aesthetic treatments and services
- Prior experience selling high-value aesthetic treatments, packages, memberships, or procedures particularly of interest
Benefits:
- 100% remote
- $50 birthday bonus
- $200 testimonial bonus
- No tracker
- 5% commission on closed revenue
- 8% commission when achieving 10+ deals per month
- 10% commission on successfully reactivating leads from the existing patient database
- Flexible scheduling around the practice's needs
- Potential to progress from part-time to full-time as the business grows
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