Sales Rep, Primary Care
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Job Description
Sales Rep responsible for directing PC sales activities and developing effective sales programs for Medline Canada. Building client relationships and collaborating with key stakeholders in the healthcare sector.
Responsibilities:
- Responsible for the planning and directing of the PC sales activities for the assigned territory
- Develops sales objectives and strategies in accordance with organizational goals and territory targets
- Successful acquisition of new customers/accounts; market penetration in all call points
- Accountable to achieve or surpass Top-line Sales | Quota target within each fiscal year
- Presents and sells company products and services through daily customer visits
- Assists customers in selecting products and programs best suited to their needs
- Establishes and maintains current and potential client relationships in the continuum of care
- Expedites the resolution of customer problems and complaints in a timely manner
- Captures and objectively communicates customer needs, problems and interests with colleagues
- Works with the Contracts team and Division leaders as necessary and proactively on tender processes
- Become a subject matter expert in the assigned area of sales through own initiative, as well as by attending all necessary sales meetings/training sessions
- Participates regularly in both in-house and supplier product training events to stay current on Medline and competitive products
- Participates in conventions and other sales related events to promote the Company and products
- Assists the accounting department with the process of receivables for customers as necessary
- Engages and maintains relationships with key stakeholders, including clinical and procurement decision makers
- Prepares for and conducts all in-service education in connection with product trials
- Ensures satisfactory clinical performance of all products by identifying and resolving customer concerns in a timely manner
- Takes a lead role at the site level for all contracting and RFP processes to ensure retention of existing business and favorable positioning for new business
- Delivers all required competition detail to assist in any national GPO RFP, if required
- May be required to maintain Medline CRM program– with all current sales opportunities, and contact information; or maintain these opportunities within own files
- Adheres to travel and expense budgets allocated for Geographic Territory
- Prepares and conducts effective presentations and RFPs as required
Requirements:
- University / College diploma in business
- 1-3 years successful sales experience considered an asset, preferably in the healthcare industry
- Able to meet/exceed forecasts, budgets, milestones and schedules
- Broad knowledge of the Medical Device Industry considered an asset
- Able to guide customers through the learning curve of a novel product/procedure for both routine and complex cases
- Excellent communication and interpersonal skills (verbal and written)
- Excellent organizational and multitasking abilities
- Able to multi-task and effectively manage priorities
- Able to work under pressure in an ever changing and dynamic environment
- Able to work independently with very minimal supervision
- Excellent computer skills (Excel/ MS Word/ Power Point)
Benefits:
- Collaborative work environment with highly engaged employees
- Market competitive compensation and benefits plan, including LTD & Insurance
- DPSP match program
- Annual Employee Appreciation Week
- Paid vacation and personal days
- Lifeworks® Employee Assistance Program (EAP)
- Resources supporting mental, physical, family and financial well-being
- Career growth and training programs
- Open communication with Senior Leaders
- Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
- Employee referral program
- Education support programs
- Fitness subsidy
- Recognition programs
- Social activities
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