SBA Inside Sales Manager, Small Business
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
SBA Inside Sales Manager leading high-volume teams across SBA and small-business lending at Fifth Third Bank. Driving sales execution, application quality, compliance, and pipeline throughput.
Responsibilities:
- Lead part of an Inside Sales organization responsible for a $1.3B annual production run rate across healthcare, SBA, and Small Business lending
- Provide tactical leadership for a multi-layer Inside Sales team, including Team Leads and individual contributors
- Ensure consistent daily throughput, application quality, underwriting workflow adherence, SLA adherence, queue management, and capacity alignment
- Translate division-level productivity strategies into team plans covering call cadence, funnel management, and quality-control checkpoints
- Oversee the end-to-end sales lifecycle from lead engagement through accepted proposal
- Monitor Reg B timeliness, application aging, pipeline accuracy, and documentation requirements
- Coordinate with Credit and Closing partners to resolve bottlenecks and ensure applications meet established SLAs
- Provide day-to-day leadership, coaching, and skill development for Team Leads
- Develop emerging leaders and support succession readiness
- Escalate operational exceptions and long-term leadership bench needs to senior leaders and the Director of Inside Sales
Requirements:
- Minimum 3-5 years management experience including successful team leadership and development in a sales environment preferred
- Experience leading high-performing teams in a fast-paced SBA lending environment
- Deep working knowledge of SBA 7(a), 504, and Express loan programs
- Ability to adapt quickly, manage teams through organizational change, and build scalable closing processes in high-growth environments
- Demonstrated proficiency in SBA SOP guidelines, deal structuring, and pipeline management
- Experience leading multi-layer sales teams or equivalent leadership responsibility in a fast-cycle, production-oriented environment preferred
- Proven ability to coach and direct a team scope of sales abilities and enhance customer experience
- Proficiency in Excel and Business Objects
- Ability to comply with state and federal regulations, Reg B timeframes, application documentation standards, and defined underwriting workflows
Benefits:
- Comprehensive benefits supporting physical, financial, emotional and social well-being
- Incentive compensation plan based on company, line of business and/or individual performance
Similar Jobs
Inside Sales Specialist, Outbound B2B Specialist
Bilingual outbound B2B sales specialist owning prospecting through closing for U.S. clients. Connecting Latin American professionals with global employers through consultative selling.
Inside Sales Representative – B2B Advertising, Digital Media
B2B sales representative marketing animated advertising spots and digital media for regional businesses. Advising prospects, managing CRM contacts, and preparing offers and orders remotely.
Senior Commercial Inside Sales Representative
Senior inside sales representative growing Mercury's commercial insurance portfolio. Driving agency production, retention, and profitability through virtual sales strategies.
Inside Sales Representative II
Inside sales representative promoting Thermo Fisher Scientific’s scientific products through virtual channels. Building customer relationships and executing strategic sales plans across research and industrial markets.
Inside Sales Representative
Inside Sales Representative growing customer accounts and revenue for Xylem’s water-treatment solutions. Generating leads, managing accounts, processing orders, and meeting sales targets remotely.
Inside Sales
Inside Sales Representative supporting MRAM orders, quotes, and customer operations for Everspin Technologies. Managing SAP entries, RMAs, reports, pricing, and cross-functional sales support.
Inside Sales Manager
Inside Sales Manager building and coaching high-performing sales teams for Fresh Prints, a New York-based custom apparel company. Owning hiring, training, sales targets, metrics, and performance improvement.
National Accounts Inside Sales Specialist
Inside sales specialist managing large Hospitality national accounts for ProAV distributor Almo. Growing revenue through consultative selling, account management, and white-glove customer service.
Inside Sales Account Manager – EMEA
Inside Sales Account Manager driving SMB conversion, renewals, and expansion ARR for Exterro’s AI-driven data risk management platform. Managing EMEA customer relationships through Salesforce, Gong, and MEDDPICC.
Inside Sales Representative
CVS Health telesales representative acquiring and retaining Medicare members through inbound and outbound calls. Managing member relationships, benefits inquiries, cross-selling, and retention.
Inside Sales Representative
CVS Health telesales representative acquiring and retaining Medicare members through inbound and outbound calls. Explaining benefits, cross-selling products, and managing member relationships remotely.
Inside Sales Representative
CVS Health telesales representative acquiring and retaining Medicare members through inbound and outbound calls. Managing member relationships, cross-selling products, and meeting sales and retention goals remotely.
Inside Sales Representative
Inside sales representative acquiring and retaining Medicare members for CVS Health. Handling member inquiries, cross-selling products, and meeting sales and retention goals by phone.
Inside Sales Representative
Inside Sales Representative supporting account growth, resellers, and partner relationships. Helping Sherweb simplify businesses’ IT through cloud technology.
Enterprise Inside Sales Representative
Enterprise Inside Sales Representative selling IT hardware, software, and services for ePlus. Managing customer relationships, quotes, orders, margins, and strategic business growth.
Internal Sales Representative
Internal Sales Representative managing inbound and outbound opportunities for ChargePoint, an EV charging network and solutions provider. Qualifying leads, demonstrating products, and closing UK sales.
Internal Sales Representative
Internal Sales Representative generating inbound and outbound sales for ChargePoint’s EV charging network and solutions. Managing Salesforce pipeline and partner opportunities remotely in France.
Inside Sales Representative
Inside Sales Representative qualifying leads and growing customer accounts for a national laboratory and healthcare services provider. Managing CRM pipeline, inbound/outbound sales, and monthly revenue goals.
Inside Sales
Inside Sales conduzindo vendas consultivas para empresa de educação digital. Gerenciando leads, negociações e fechamentos via CRM, WhatsApp, Instagram e telefone.
Inside Sales Team Manager
Inside Sales Team Manager leading Royal Canin Veterinary sales teams at Mars. Driving profitable growth, forecasting, coaching, and virtual customer engagement.