Inside Sales Specialist
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Job Description
Inside Sales Specialist growing German customer accounts for Wabtec’s rail equipment and technical services. Managing sales cycles, NDT solutions, and customer opportunities across EMEA.
Responsibilities:
- Develop and grow an assigned customer portfolio
- Build strong customer relationships and drive sales opportunities with Field Sales teams
- Manage the complete sales cycle from initial contact through order confirmation
- Drive growth through cross-selling, upselling, and proactive customer engagement
- Identify and develop new business opportunities through market research, prospecting, and targeted campaigns
- Promote and sell Technical Service Solutions tailored to customer needs and installed equipment
- Qualify inbound leads and manage customer segmentation and opportunities
- Maintain accurate sales pipelines and customer records in the CRM system
- Deliver virtual customer presentations, demonstrations, and solution-focused discussions
- Develop solutions to customer challenges and create value-added solutions
- Collaborate with Head of Inside Sales, EMEA, Field Sales, Technical Service, Marketing, Customer Support, and colleagues across Europe
- Participate in occasional travel within Europe for team meetings and business activities
Requirements:
- Solid technical background in Non-Destructive Testing (NDT), including knowledge of UT and ET technologies and practical applications
- NDT Level 1+ certification preferred or equivalent technical expertise
- Knowledge of Industrial Visual Endoscopy (RVI) is an advantage
- Strong understanding of ultrasonic testing equipment, flaw detectors, phased array systems, and visual inspection technologies
- 3–5 years of experience in an industrial B2B environment, such as inspection, technical service, training, sales, or aftersales roles
- Ability to identify customer needs and transform technical requirements into business opportunities
- Experience with CRM systems such as Salesforce and digital sales tools
- Proficiency in Microsoft Office 365
- Fluent German and English language skills; additional languages are a plus
- Strong communication, customer relationship, and stakeholder management skills
- Legal authorization to work in the European Union required
- Employer will not sponsor employment visas
Benefits:
- Full-time regular employment
- Occasional travel within Europe for team meetings and business activities
- Training and collaboration opportunities to expand technical and commercial expertise
- Equal Opportunity Employer with workplace accommodation support
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