Scheduling Department Manager
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Job Description
Scheduling Department Manager at Freedom Health Systems leading daily operations and ensuring compliance in appointment scheduling processes. Managing a team and optimizing workflows for behavioral health services.
Responsibilities:
- Managing the daily operations of the Scheduling Department, ensuring accurate, timely appointment scheduling
- Staff oversight, workflow optimization, and cross-departmental coordination to meet organizational scheduling and compliance standards
- Leading the department’s daily operations
- Developing efficient scheduling procedures
- Managing a team of schedulers and specialists
- Optimizing appointment workflows, supporting staff development
- Promoting accountability and transparency in scheduling processes
Requirements:
- High school diploma or GED required; Associate’s or Bachelor’s degree preferred
- Minimum 2–3 years of experience in scheduling, healthcare administration, or operations management
- Minimum 1 year of experience in a supervisory or leadership role required
- Strong knowledge of behavioral health workflows, compliance standards, and scheduling policies
- Must pass a background check and reference verification
- Training in staff development or project management is a plus
Benefits:
- Ineligible
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