School Success Manager
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Job Description
School Success Manager managing Victorian school relationships for Atomi’s education platform. Driving adoption, renewals, expansion and educator success through training, account planning and thought leadership.
Responsibilities:
- Own the full relationship with a portfolio of existing Atomi schools from rollout and adoption through renewal and expansion
- Advise schools on best practice and lead commercial partnership growth
- Help School Executives structure and manage school-wide Atomi deployments
- Coach senior teachers on Atomi’s methodology and innovative pedagogy
- Build change management strategies that drive adoption, self-sufficiency and student results
- Conduct workshops, webinars, training sessions and onsite meetings with key stakeholders
- Coach customers to become product experts and increase school self-sufficiency
- Use data and insights to manage activation and address at-risk schools
- Develop and execute account plans to expand customer relationships and drive revenue growth
- Engage new contacts and departments through outbound activity
- Manage renewal and expansion pipelines, leading demos and pricing negotiations
- Partner with Sales, Product and Marketing to improve customer experience and translate challenges into solutions
- Represent Atomi externally through case studies, conference presentations, content marketing, thought leadership and media
Requirements:
- Experience within the education sector, particularly working with secondary schools or educational staff, highly regarded
- Ability to balance a trusted advisor relationship with a commercial growth agenda
- Experience making outbound calls and conducting high-level business discussions
- Experience delivering training, workshops or presentations to a range of audiences, including senior executives
- Excellent communication and relational skills, with the ability to build trust and credibility with stakeholders
- Experience in fast-paced, collaborative environments, with the ability to prioritise and adapt
- Commitment to continuous improvement, a questioning mindset and openness to constructive feedback
- Familiarity with CRM systems, preferably HubSpot
- Startup or EdTech experience advantageous, but not required
- Valid Working With Children Check (WWCC) in Victoria
- Australian working rights required
Benefits:
- Tailored flexibility: work-life balance with hours that adapt to your needs
- Additional paid leave options for permanent team members
- Work from Sydney, interstate or wherever you find inspiration
- Ongoing opportunities for skills and knowledge development
- Comprehensive employee assistance program subscription
- Additional wellbeing leave
- 14 weeks of paid parental leave for new parents, with additional leave for birthing parents
- Regular social in-person and remote events, including team sports competitions, trivia nights and themed annual events
- Free Atomi services for you and your family
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