Senior Business Analyst – Sales Operations Data Analytics
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Job Description
Business Analyst analyzing sales operations data for Thales cybersecurity products. Delivering executive insights, forecasts, recommendations, and risk analysis for global CSP leadership.
Responsibilities:
- Consume, interpret, and synthesize Sales Operations dashboards, reports, and datasets to provide insights on global CSP business performance
- Analyze pipeline, forecast, bookings, billings, attainment, product performance, regional trends, customer segments, sales execution metrics, and retention indicators (ARR, NRR, GRR)
- Prepare management analyses and executive insights on performance trends across products, geographies, customer segments, and strategic dimensions
- Provide recommendations for business planning, goal setting, territory and coverage review, resource prioritization, and operational focus areas
- Identify opportunities for growth, execution improvement, cross-sell expansion, sales productivity, data quality improvement, and process optimization
- Identify and communicate risks related to pipeline coverage, forecast accuracy, deal concentration, regional performance gaps, customer exposure, timing, and operational dependencies
- Partner with Sales Operations Data Analytics, regional sales leaders, finance, product stakeholders, and business operations teams
- Support business reviews, forecast cadences, QBRs, leadership updates, and planning cycles with concise analysis, executive summaries, and recommendations
- Translate complex analysis into simple business narratives explaining what changed, why it changed, implications, and potential actions
- Monitor report usage, data gaps, metric definitions, and stakeholder feedback to improve Sales Operations reporting
- Collaborate with data and reporting teams to document requirements, validate metrics, test report enhancements, and align reporting outputs to business questions
- Maintain a structured view of opportunities, risks, assumptions, and follow-up actions for leadership decision-making and operational accountability
Requirements:
- Bachelor’s Degree in Technology related field or equivalent work experience
- 5+ years of experience in Business Analysis, Sales Operations, Revenue Operations, Finance, Data Analytics, Business Intelligence, or related business performance roles
- Experience supporting global or multi-region sales organizations, preferably in technology, cybersecurity, software, SaaS, or enterprise solutions businesses
- Experience with Salesforce, Clari, Power BI, Snowflake, Microsoft Fabric, Certinia, or similar enterprise data and reporting platforms
- Strong data analysis skills, including interpreting large datasets, identifying trends, comparing period-over-period performance, segmenting results, and explaining business drivers
- Experience using BI and reporting tools such as Power BI, Excel, or similar platforms
- Ability to translate data into actionable insights, recommendations, opportunity assessments, and risk narratives for business leaders
- Experience with sales performance data, pipeline, forecasting, bookings, billings, CRM data, account information, or similar commercial datasets
- Strong proficiency in Excel, including pivot tables, formulas, data validation, scenario analysis, and structured analysis outputs
- Understanding of core Sales Operations processes, including forecasting, pipeline management, territory planning, quota or goal setting, business reviews, and performance tracking
- Strong stakeholder communication skills and ability to present findings clearly, ask effective business questions, and influence action through data-backed insights
- Strong attention to detail, analytical discipline, and ability to validate data assumptions before communicating conclusions
- Ability to manage ambiguity, prioritize competing requests, and deliver timely analysis in a fast-paced global business environment
- Applicants must be legally authorized to work in the United States for any employer at the time of hire
- Position is not eligible for visa sponsorship or assuming sponsorship of an employment visa
- Successfully complete a post-offer background check
Benefits:
- Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
- Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
- Company paid holidays and Paid Time Off
- Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
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