Senior Inside Sales Advisor – Eastern Time
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Job Description
Senior inside sales advisor re-engaging families and converting senior-care inquiries into move-ins. Guiding caregivers to vetted providers through A Place for Mom’s platform.
Responsibilities:
- Manage a pipeline of families who have previously engaged with A Place for Mom and guide them toward a move-in decision
- Execute high-volume outreach by phone, text, and email to re-engage and advance families
- Move families from tour to decision, including scheduling additional tours and providing new referrals
- Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation
- Build trust, understand family needs, and guide them to best-fit care options
- Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion
- Maintain accurate, real-time CRM documentation of pipeline status, next steps, and forecasts
- Meet or exceed monthly sales targets and conversion expectations
- Participate in coaching, call reviews, and training
- Work with families searching for senior care through A Place for Mom’s platform and provider network
Requirements:
- 5+ years of experience in a quota-driven sales role, preferably inside or phone-based sales
- Proven track record of meeting or exceeding sales targets
- Experience managing and converting warm lead pipelines
- Strong communication and active listening skills
- Ability to multitask (phone + CRM documentation simultaneously)
- Proficiency with CRM systems and Microsoft Office tools
- Ability to work remotely with a high level of focus and accountability
- High daily activity and consistent follow-up execution
- Strong pipeline management and organization
- Ability to convert engaged families into move-ins
- Consistent achievement of sales targets
- Responsiveness to coaching and continuous improvement
- Bachelor’s degree (preferred)
- Strongly preferred Senior Living Community Sales Experience
- High-speed, hardwired internet connection required
- Required dedicated home office space
- Ability to work one evening and one weekend day each week
- Authorization to work in the US
Benefits:
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
- Company-provided laptop
- VOIP system
- CRM access and tools
- Fully remote work arrangement
- Dedicated home office space requirement
- High-speed, hardwired internet connection
- Uncapped variable bonus opportunity
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