Senior Manager, Revenue Operations
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Job Description
Senior Manager, Revenue Operations driving scalable revenue growth for HighLevel, a global AI-powered platform. Collaborating with leadership on strategic initiatives and optimizing revenue processes.
Responsibilities:
- Partner with the Senior Director, RevOps to lead annual and quarterly GTM planning across Affiliates, Trials, and AM functions.
- Own forecasting frameworks for trial generation, trial conversion efficiency, and expansion revenue.
- Lead strategic planning cycles by aligning stakeholders across GTM, Finance, Product, and Executive Leadership.
- Identify emerging opportunities and risks, provide strategic recommendations, and influence decision-making.
- Drive high-impact strategic initiatives, such as:
- Optimization of affiliate-driven trials as a growth engine
- Improving conversion velocity and efficiency within the Trial Experience funnel
- Accelerating expansion revenue through Account Management programs
- Implementing strategic automation, AI enablement, and data-driven GTM projects
- Manage and mentor a high-performing RevOps team, fostering a culture of accountability, ownership, and continuous improvement.
Requirements:
- 9+ years in Revenue Operations, Strategy, or GTM leadership roles in SaaS or similar high-growth environments.
- 3–5 years of demonstrated people management experience, including hiring, coaching, and performance management.
- Demonstrated experience supporting multiple GTM functions (affiliates, sales/assisted trials, CS, account management).
- Strong strategic mindset: able to zoom out to long-term thinking while remaining grounded in operational execution.
- Exceptional stakeholder management skills; proven ability to influence VP and C-level leaders, including CEO-level alignment.
- Deep analytical and financial modeling skills; data-driven approach to decision-making.
- Track record of leading complex cross-functional initiatives with measurable impact.
- Expertise in CRM systems, revenue analytics, operational tooling, and process design.
- Experience managing and developing RevOps teams.
Benefits:
- Equal Employment Opportunity Employer
- Voluntary demographic information for affirmative action compliance
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