Senior Partner Relations Investigator
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Job Description
Senior partner relations investigator managing investigations on partner misconduct at Starbucks. Collaborate with various stakeholders to uphold compliance and a respectful culture.
Responsibilities:
- Lead and manage complex internal investigations related to potential partner misconduct, including, but not limited to, discrimination, harassment, and retaliation
- Create and execute on investigation plans, find, review and analyze information, conduct interviews, prepare investigation reports and presentations, and maintain investigation records
- Provide recommendations on remedial actions as a result of investigations that maintain a respectful culture and support the culture of compliance
- Develop trust and rapport and influence business partners
- Work independently and partner cross-functionally with various Business Units/Business Functions as needed to build trust and effectuate collaborative partnerships across the organization
- Model respectful and empathetic behavior in the face of difficult and uncomfortable situations surrounding an investigation
- Provide investigative consultation to help build capability to ensure consistency and quality of investigations across the organization - guiding & supporting cross-functional peers in investigations of lower risk matters
- Conduct regular assessments on the potential causes of misconduct and recommend areas to be reviewed to prevent/minimize similar instances from occurring again
Requirements:
- B.S., B.A. with at least 5 years of experience conducting legal/compliance investigations in a private sector/public sector environment
- Experience conducting internal investigations including intake, determination if an investigation or referral is warranted, investigation, resolution, summary reports, and recommendations
- Experience in providing assistance with the development of remedial measures of risk areas/gaps identified during investigations
- Experience with and proficiency in database and case management systems and tools, fluency in MS Office Suite, and strong typing skills for notetaking
Benefits:
- Medical, dental, vision insurance
- Basic and supplemental life insurance
- Short-term and long-term disability
- Paid parental leave
- Family expansion reimbursement
- Paid vacation from date of hire*
- Sick time (accrued at 1 hour for every 25 hours worked)
- Eight paid holidays and two personal days per year
- 401(k) retirement plan with employer match
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings and financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program
- Student loan management resources
- Access to backup care and DACA reimbursement
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