Senior SailPoint Application Administrator Lead
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Job Description
Senior SailPoint IAM lead administering, customizing, and integrating identity systems for Koniag Government Services’ federal customers. Leading technical support, SQL environments, projects, and administrative teams.
Responsibilities:
- Oversee and direct all aspects of the SailPoint/IAM application
- Advise the IAM Federal Manager on security audits, industry best practices, new technologies, and business-aligned IAM enterprise technology
- Administer, install, manage, monitor, maintain, patch, tune, back up, and design high availability for SailPoint/IAM applications
- Serve as primary technical point of contact for Business Analysts, Project Managers, and Systems Administrators
- Customize SailPoint/IAM to meet IAM business requirements
- Analyze system problems and recommend SailPoint/IAM solutions
- Assist with the IAM roadmap and ServiceNow integration for ITSM practices
- Direct testing, piloting, documentation, monitoring, and implementation planning for new services and environments
- Troubleshoot SailPoint/IAM issues and auxiliary components including SQL Server, Tomcat, ServiceNow, and supporting infrastructure
- Produce status reports, project tracking, performance metrics, SLA, availability, incident, and resolution reports
- Establish and maintain team goals, oversee project completion, maintain customer relationships, interview resources, evaluate employee performance, and handle staff issues
- Supervise development, maintenance, and support activities, including delegation, monitoring, and status reporting
- Serve as resident SQL expert across multiple SQL environments
- Implement and manage assigned projects and related administrative activities
- Create analysis and feedback tools, schedules, work plans, management reporting tools, testing plans, meeting materials, and training plans
- Recommend improvements to internal processes and administrative operations
- Support IT management activities including strategic planning, capital planning, workforce planning, policy development, resource management, knowledge management, architecture/infrastructure planning, and auditing
- Assist with directives and reporting-system design, development, documentation, and implementation
- Perform other assigned duties
Requirements:
- Bachelor's degree (BS/BA) from a four-year college or university is preferred and/or minimum of 7 years’ experience in direct supervision or four years’ experience in IT project management/administrative/contract support
- Minimum of 7 years of IAM experience administering a large environment, including Cloud
- Experience with SailPoint or an equivalent IAM application is required
- Experience with web technologies such as XML, SPML/SOAP, and Web Services is desired
- Experience with web application servers such as Tomcat, WebSphere, WebLogic, and JBOSS is desired
- Experience with PowerShell and Visual Basic Scripting is a plus
- Experience with ServiceNow is a plus
- ITIL V3/2011 Foundations, SailPoint Certified IdentityNow Engineer, SailPoint Certified IdentityIQ Engineer, and SailPoint Certified IdentityIQ Architect certifications are desired
- SCRUM Master certification is desired
- Demonstrated proficiency in Microsoft Windows/Office and Microsoft Project
- Customer service skills and excellent verbal, presentation, and written communication skills
- Able to obtain a public trust security clearance
Benefits:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Paid parental leave
- Life and disability insurance
- Flexible spending accounts
- Commuter benefits
- Tuition reimbursement
- Training made available by the company
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