Senior Software Engineer – Integration
Posted 120ds ago
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Job Description
Senior Software Engineer leading ServiceNow integrations and customizing applications for global clients at NewRocket. Collaborating with teams to implement innovative solutions and improve the customer experience.
Responsibilities:
- Interface with end-users, IT teams and key stakeholders to gather systems requirements for Integrations.
- Customize ServiceNow applications and facilitate rollout of new applications, modules, configure Application UI, Workflow, work orders, transfer orders, inventory, and technician locations.
- Configuring integrations between ServiceNow via REST/SOAP web and other applications.
- Experience in Flow designer, Business rules, Scripting, Integrations & Logic implementations.
- Strong experience with Custom Api & Integrations processes and can guide customers through understanding technical solutions to their business requirements.
- Interact with technical SMEs to get necessary environment information to support your service map and event work.
- Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders.
- Participate in user acceptance testing of the resulting maps, impact rules and event management work.
- Promote your update sets and data across applicable SN environments.
- Remediate any production incidents that arise related to this scope.
- Align with existing SN technical lead for map/event work to ensure consistent approach that does not break shared patterns.
- Proactively maintain operational documentation and SOPs to reduce support risk & inefficiency.
Requirements:
- 5+ years’ experience supporting the implementation, administration, configuration, and/or development of ServiceNow in Integrations.
- Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud
- Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems.
- Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
- Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
- Ability to create technical design documents and user documentation
- A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience.
Benefits:
- We will provide support and guidance to get you up to speed on some of the most amazing projects!
- We provide official ServiceNow training so you can achieve multiple certifications.
- We will set expectations for what success looks like.
- Then we will allow you use your skills and experience to come up with innovative solutions to achieve customer goals.
- NewRocket is committed to a diverse and inclusive workplace.
- We value and celebrate diversity, believing that every employee matters and should be respected and heard.
- We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status.
- For individuals with disabilities who would like to request an accommodation, please contact [email protected].
















