Senior Solutions Engineer, Acquisition
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Job Description
Senior Solutions Engineer supporting Grafana Labs’ open-source observability platform. Leading technical customer engagements, demos, and pre-sales efforts across the U.S. West Coast.
Responsibilities:
- Join an early member of a high-growth team solving technical and customer problems
- Partner with Sales to articulate Grafana's value proposition, vision, and strategy
- Own technical customer engagements and help close high-velocity opportunities
- Deliver product and technical presentations to prospective and existing customers
- Communicate with customers and internal teams to provide product and competitive-landscape feedback
- Drive product conversations based on customer needs and problems
- Enhance documentation, write blog posts, record videos, contribute knowledge-base articles, and create enablement materials
Requirements:
- Ideally located on the West Coast
- 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space
- Ability to work and collaborate with an international team in a remote-first company
- First-class written and oral communication skills
- Ability to articulate the company's value proposition and technical product advantages
- Technical mindset and desire to grow technically
- Great candidates may be recent graduates of a coding bootcamp or have previous post-sales or engineering experience
- Self-motivated, creative, and able to take initiative
Benefits:
- Restricted Stock Units (RSUs)
- 100% remote, global culture
- Career growth pathways
- In-person onboarding
- 30 days of annual leave per annum
- 3 annual leave days reserved for Grafana Shutdown Days
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