Senior Workday Payroll Support Analyst
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Job Description
Senior Workday Payroll Support Analyst ensuring optimization of payroll systems for Shake Shack. Leading technical support and collaborating across departments for payroll-related inquiries.
Responsibilities:
- Assume leadership of technical support efforts for Workday U.S. Payroll, specializing in resolving intricate issues and providing expert guidance to the payroll team.
- Take ownership of configuring and maintaining Workday U.S. Payroll and Time Tracking modules, ensuring precise and streamlined processing of payroll data with a focus on accuracy, efficiency, and compliance.
- Lead the testing and implementation of Workday U.S. Payroll updates, enhancements, and Workday releases.
- Foster seamless collaboration with cross-functional teams including Compensation, Benefits, and Operations to elicit requirements, offer advanced technical solutions, and lead delivery of system enhancements.
- Organize and lead meetings with stakeholder group, contributing insights, and fostering a collaborative work environment.
- Write and maintain documentation of processes, configurations, and issue resolutions, ensuring comprehensive records are readily accessible.
- Exhibit effective communication skills when liaising with end-users, vendors, and team members, delivering articulate and succinct technical guidance.
- Provide dedicated support to the Controllership team’s SOX configurable controls within Workday U.S. Payroll, ensuring that these controls are appropriately designed and function effectively.
Requirements:
- Workday Payroll configuration experience required, 3+ years progressive
- Demonstrated technical experience in major system implementations and business process re-design initiatives
- Functional Payroll experience a - plus
- Compensation and Benefits experience, Restaurant industry experience preferred.
- Deep understanding of payroll operations and system configuration within Workday.
- Workday Payroll Certification or equivalent.
- Familiarity with relevant regulations and laws governing US payroll processes.
- Strong analytical and troubleshooting skills with a focus on root cause resolution.
- Effective verbal and written communication skills, with the ability to explain technical details to non-technical users.
- Strong interpersonal skills and ability to thrive in a collaborative environment.
Benefits:
- Weekly Pay and Performance bonuses
- Shake Shack Meal Discounts
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
- Medical, Dental, and Vision Insurance*
- Employer Paid Life and Disability Insurance*
- 401k Plan with Company Match*
- Paid Time Off*
- Paid Parental Leave*
- Access to Employee Assistance Program on Day 1
- Pre-Tax Commuter and Parking Benefits
- Flexible Spending and Dependent Care Accounts*
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