Social and Community Manager
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Job Description
Social & Community Manager overseeing social media interactions to foster community engagement at SAMY. Collaborating with various teams to enhance brand communication in a digital-first environment.
Responsibilities:
- Manage the day-to-day social media presence.
- Plan and update the content calendar.
- Create and publish brand-aligned content.
- Monitor relevant trends and conversations.
- Engage with the audience (comments and messages).
- Identify real-time engagement opportunities.
- Escalate sensitive topics with sound judgment.
- Collaborate with internal teams (creative, strategy, media).
- Support paid media amplification.
- Analyze performance and optimize the strategy.
Requirements:
- 2+ years of experience in social media management and/or community management
- Previous experience working in agencies or fast-paced environments
- Strong writing skills and ability to adapt tone depending on context, audience, and platform
- Deep understanding of internet culture, platform behaviors, and online communities
- Experience managing conversations in real time, including sensitive or high-context topics
- Ability to identify trends early and act quickly without losing brand consistency
- Strong attention to detail and ability to manage multiple workstreams.
Benefits:
- Work your way — Flexible schedule, hybrid work, and the opportunity to work up to 3 weeks a year from any SAMY office around the world.
- Time that matters — Celebrate your birthday with a day off, plus company holidays on December 24th and 31st to recharge.
- Grow with us — Global mobility opportunities, mentorship, parenthood support, and a transparent performance-driven compensation framework.
- Be part of the journey — Help shape our team through our referral program and enjoy a collaborative, social culture, backed by a transparent, performance-driven compensation framework that rewards impact and supports your growth.
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