Solutions Architect
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Job Description
Solutions Architect designing customer solutions for enterprise implementations leveraging technology and AI at EvenUp. Collaborating on custom demos and driving successful deployments across legal operations.
Responsibilities:
- Build and lead custom demonstrations of the EvenUp platform tailored to client needs, showcasing capabilities to instill confidence and remove technical objections.
- Conduct discovery sessions with potential clients to solicit business requirements and respond to RFPs effectively.
- Lead current state discovery for implementation projects, analyzing client processes, data structures, existing systems (e.g., CMS, reporting tools), and workflows to identify gaps and opportunities.
- Discover and define future state requirements, including process optimizations, technical accelerators (e.g., pre-built templates for legal workflows), data models, business logic rules, workflow configurations, and integrations to support client objectives.
- Drive the creation of Standard Operating Procedures (SOPs) and processes to ensure seamless adoption, including training materials, change management strategies, and process performance metrics.
- Define and own specific solution area “best practices” within our platform. Consult customers to adopt “best practices” to streamline and accelerate implementations.
- Configure platform components like rules engines, reporting dashboards, and automation scripts.
- Work with Data Migration/Technical Architects to incorporate technical flows into overall solution designs.
- Facilitate the activation of integrations, collaborating with internal service providers.
- Identify opportunities to leverage emerging technologies to enhance solutions.
- Document designs, configurations, and best practices for knowledge transfer and future projects.
- Contribute to team standards for architecture and implementation efficiency, including feedback to influence product roadmap based on client insights.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Technical certifications like TOGAF, AWS Certified Solutions Architect, or similar preferred.
- 7-10 years in solution architecture or related roles in enterprise SaaS, with experience in technical sales support and legal tech or regulated industries.
- Proven track record designing and implementing custom solutions, including configurations in complex environments.
- Hands-on experience with cloud services (e.g., AWS, Azure)
- Bonus: Experience working within a legal department or with legal departments, with a strong understanding of legal operations and industry best practices.
Benefits:
- Choice of medical, dental, and vision insurance plans for you and your family
- Additional insurance coverage options for life, accident, or critical illness
- Flexible paid time off, sick leave, short-term and long-term disability
- 10 US observed holidays, and Canadian statutory holidays by province
- A home office stipend
- 401(k) for US-based employees and RRSP for Canada-based employees
- Paid parental leave
- A local in-person meet-up program
- Hubs in San Francisco and Toronto
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