Strategic Account Director
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Account Director managing strategic enterprise accounts for behavior change technology company. Focused on partnership strategy and program success across complex accounts.
Responsibilities:
- Own the overall health, success, and growth of Thrive’s strategic enterprise accounts.
- Serve as a trusted strategic advisor to senior account stakeholders, building deep relationships across HR, Wellbeing, Benefits, Learning, and regional leadership.
- Shape and evolve the long-term partnership strategy, aligning Thrive’s offerings to business priorities and workforce needs of enterprise customers.
- Act as the primary escalation point for complex issues, ensuring swift resolution and preservation of trust.
- Lead a dedicated account pod, providing direction, coaching, and prioritization across program and delivery functions.
- Partner closely with the Program Manager to ensure flawless execution, operational rigor, and alignment between strategy and delivery.
- Oversee major program milestones, enterprise-scale campaigns, and outcome-driven Business Reviews.
- Act as the voice of the customer partnership internally, synthesizing insights and feedback to inform Product, Content, Coaching, and GTM strategy.
Requirements:
- 8–10+ years of experience in customer success, account management, partnerships, consulting, or related client-facing roles within SaaS, technology, or enterprise environments.
- Proven experience owning and growing large, complex, global enterprise accounts.
- Prior experience in a player / coach or pod-leadership model, managing both direct reports and indirect teams.
- Strong background in program strategy or large-scale employee engagement initiatives.
- Demonstrated ability to build trusted relationships with senior executives and influence across matrixed organizations.
- Exceptional written and verbal communication skills; highly skilled in executive-ready storytelling and presentations.
- Strong project management and prioritization skills, with the ability to balance long-term strategy and day-to-day execution.
- Comfort working cross-functionally with Sales, Marketing, Content, Product and Engineering teams.
- Willingness to travel for key stakeholder meetings and strategic moments, as needed.
Benefits:
- Medical, dental, and vision coverage plus a 401(k) program with company match.
- Generous paid time-off programs designed to help you rest, reset, and recharge — including Thrive Time, a benefit unique to Thrive that gives employees additional paid time off after major projects or intense periods of work to truly recharge and recover.
Similar Jobs
High Ticket Closer
Alleyoop seeking High Ticket Closer for remote sales role. Learn from top-performing Growth Directors while building a pipeline and closing sales opportunities remotely.
Account Executive – Mid-Market
Account Executive managing sales for RSA's identity and access management solutions across multiple sectors. Responsible for new and existing accounts, upselling, and cross-selling opportunities.
Senior Account Executive
Account Executive responsible for prospecting, account management, and sales growth in major accounts. Collaborating with various teams and engaging with stakeholders to address customer needs.
AI Sales Executive
AI Sales Executive responsible for market growth and strategy at Thomson Reuters legal products. Focusing on customer partnerships, sales enablement, and product feedback to drive success.
Account Executive – French Territory
Account Executive developing Luminovo's presence in the French electronics supply chain market. Advising B2B clients on procurement and quoting efficiencies in a digital transformation context.
Senior Account Executive
Senior Account Executive at Smartleaf managing sales processes for a portfolio management SaaS. Focusing on relationship management and insights within the wealth management sector.
Enterprise Account Executive
Enterprise Account Executive driving growth for Semgrep's security solutions in the DevSecOps market. Engaging with enterprises and improving their code security through tailored solutions.
Enterprise Account Executive – PNW
Enterprise Account Executive selling security solutions to large Enterprise customers. Focused on managing engagement from prospecting to onboarding and growth within the Pacific Northwest.
Account Executive, Mid-Market
Account Executive driving sales of IT solutions for mid-market clients at Deel. Engaging with customers to navigate complex sales cycles and establish strong partnerships.
Account Executive
Account Executive driving enterprise SaaS sales for Vodori, a life sciences SaaS company. Leading complex sales cycles and collaborating with various internal teams to close deals.
Enterprise Account Executive – Perfecto, BlazeMeter
Enterprise Account Executive managing significant client relationships at Perforce. Drive revenue growth through sales strategies for Application Testing business.
Senior Channel Account Executive
Channel Account Executive for Sophos, managing regional and national partner relationships. Focusing on strategic business growth through collaboration and revenue generation.
Account Executive, LATAM
Account Executive responsible for prospecting and closing net new business opportunities while expanding strategic customers. Focus on logistics and supply chain roles at Tive.
Channel Sales Representative
Channel Sales Representative driving Earned Wage Access solutions in partnership with small businesses across the U.S. Engaging clients and building strong sales relationships for ZayZoon's platform.
Inside Sales Representative
Inside Sales Representative at WFS selling SaaS products through a structured sales process. Closing deals and managing pipelines while handling objections confidently in a fast-paced environment.
Named Account Executive
Aerospace Named Account Executive responsible for generating new business and driving customer satisfaction in existing and new markets. Collaborating with stakeholders for strategic initiatives in a fast-paced environment.
Patient Account Associate – Special Programs, Vendors
Patient Account Associate managing revenue processes in a healthcare context while providing excellent customer service and maintaining professional relationships.
Senior Account Director, Account Management – West Region
Sr. Account Director in Workplace Solutions managing relationships for group benefits with 1,000-5,000 lives. Engaging with customers to enhance group benefits plan administration.
Account Executive – AE
Account Executive connecting small and mid-size customers in the Central and Eastern US with Vectara’s Generative AI solutions. Managing full sales cycles and collaborating with internal teams to drive customer success.
Account Executive
Account Executive focused on acquiring SMB customers in the Central and Eastern US for Vectara's AI solutions. Role involves full sales cycle management and collaboration with various teams.