Strategic Account Executive
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Job Description
Strategic Account Executive responsible for closing AI enterprise deals and driving growth at Kustomer. Collaborating with marketing and partnerships to enhance customer service experience.
Responsibilities:
- Working with the sales leadership team to execute on quarterly/annual sales goals
- Consistently meet both AI and Platform sales quotas and drive the sales process forward for the business
- Driving acquisition of new clients through the full sales life cycle for Kustomer
- Successfully deliver our AI value proposition, product demonstration and core values
- Represent Kustomer as an industry thought leader in the market
- Maintaining an understanding of the competitive market space to effectively position Kustomer
- Attending industry events and growing Kustomer’s presence within the market
- Coordinating closely with our customer experience team to ensure seamless onboarding for clients
Requirements:
- 7+ years of quota ($1.3M +) carrying sales experience targeting customers with 1,000-2,500+ employees
- Sold AI solutions to Enterprise accounts with complex sales cycles
- Proven track record of consistently exceeding sales quotas
- Experience working at early stage growth startups
- Experience and technical savvy to conduct own demos as needed
- AI forward mindset both experience selling AI features and utilizing AI tooling to improve processes
- Experience selling to the CX buyer persona (preferred)
- Sold a Saas CRM solution in the past (preferred)
Benefits:
- Kustomer offers an array of benefits including competitive salaries and stock options.
- In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy;
- in the UK we also offer pension, supplemental health insurance, and other perks.
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