Strategic Sales Operations Manager
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Job Description
Strategic Sales Operations Manager at HackerOne driving revenue organization’s analytical capabilities and operational rigor through cross-team collaboration and actionable insights. Based in major U.S. cities with remote flexibility.
Responsibilities:
- Design and evolve pipeline & forecast analytics across New, Expansion, and Renewal growth, applying Data-Driven Decision Making to drive measurable improvements in progression, growth, forecast accuracy, and pipeline sufficiency.
- Build repeatable dashboards and automated frameworks that reduce manual effort and enable self-service insights for revenue leaders, demonstrating an AI First mindset that prioritizes automation, tooling, and scalable architecture.
- Partner cross-functionally with Sales, Customer Success, Marketing, Partnerships, and Finance to identify conversion gaps, execution risks, and pipeline health issues — adapting priorities with Change Agility as business needs evolve.
- Analyze cohort-based conversion trends (e.g., opportunity-to-booking, expansion attach rates) and translate findings into actionable planning, capacity, and execution implications using First Principles Problem Solving.
- Support renewals and churn visibility work by helping define baselines, directional risk indicators, and forecasting inputs grounded in clear assumptions and consistent definitions.
- Translate analytical outputs into concise narratives, recommendations, and tradeoffs for executive and leadership audiences to support forecast and pipeline cadences.
- Contribute to sales planning activities such as quota modeling, capacity analysis, and performance diagnostics, ensuring deliverables are scalable, reusable, and grounded in principle-led analysis.
- Drive standardization of inputs, definitions, and processes across regions and functions to improve consistency, data quality, and operational efficiency.
Requirements:
- 10+ years of experience in Sales Strategy, Revenue Operations, Business Operations, or a similar analytical function with cross-GTM influence.
- Demonstrated hands-on collaboration with Sales, Customer Success, Marketing, and Finance — including partnering with senior executives and influencing decisions through analysis (executive presence required).
- Advanced proficiency in Excel and Google Sheets (modeling, automation, structured analysis).
- Proven experience building repeatable, scalable reporting frameworks and analytical systems (not one-off analyses).
- Experience with Salesforce and BI/analytics tools; ability to partner with centralized data teams to build and validate reporting.
Benefits:
- Health (medical, vision, dental), life, and disability insurance*
- Equity stock options
- Retirement plans
- Paid public holidays and unlimited PTO
- Paid maternity and parental leave
- Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
- Employee Assistance Program
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