Student Assistant – IT Operations
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Job Description
Student Assistant in IT Operations providing 1st Line IT Support at fintech company, assisting with IT queries, user onboarding, and cloud technology exploration.
Responsibilities:
- Be the first point of contact for colleagues with IT questions and issues — helping them get back on track quickly and professionally.
- Help welcome new employees by setting up their equipment and accounts, and assist with smooth off-boarding procedures.
- Help maintain meeting rooms and shared equipment so everything works seamlessly during events and meetings.
- Assist with tracking hardware and managing user access following best practices.
- Create and update knowledge base articles so solutions are easy to find and reuse.
- Get your hands on Azure cloud technologies — a great opportunity to grow your cloud skills in a real business setting.
Requirements:
- Currently enrolled in an IT-related degree (IT support, IT administration, computer science, or similar).
- A basic understanding of IT, networks, and how systems connect.
- Familiarity with Windows, macOS, and/or Microsoft 365 applications.
- A service-oriented mindset — you genuinely enjoy helping colleagues and making their day easier.
- Good written and spoken English skills.
- Curiosity and eagerness to learn, especially in cloud and automation.
- Some experience with Intune, SharePoint, or Dynamics 365.
- Interest in scripting and automation (PowerShell, Graph API, etc.).
- Any prior IT support experience — even informal or from studies.
Benefits:
- Flexible hours that fit around your study schedule — typically 15–20 hours per week.
- Hands-on experience in a real fintech company with a truly international team.
- Mentorship from senior IT professionals who want to see you grow.
- Exposure to modern cloud technologies, including Microsoft Azure and M365.
- A friendly, inclusive workplace in central Copenhagen.
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