Talent Acquisition – Business Operations Coordinator
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Job Description
Talent Acquisition Coordinator ensuring seamless recruiting operations and effective onboarding for new hires in a fast-paced environment. Supports business readiness while improving hiring efficiency.
Responsibilities:
- Recruiting Operations & Coordination
- Create, post, and manage job requisitions in the ATS and job boards to support hiring demand
- Maintain accuracy of requisition data, candidate stages, and documentation within systems
- Review applicant flow and support screening logistics, interview scheduling, and candidate communication
- Partner with recruiters to ensure consistent pipeline movement and timely hiring outcomes
- Generate and track offer letters, ensuring accuracy and alignment with internal processes
- Monitor hiring progress against key timelines (time-to-fill, time-to-start)
- Provide additional administrative and operational support as needed, including reporting, system updates, vendor coordination, process documentation, audit preparation, and other recruiting or onboarding-related responsibilities that support business needs
- Onboarding Execution & Support
- Coordinate the end-to-end onboarding process from offer acceptance to Day 1 readiness
- Initiate onboarding workflows and track completion of all required documentation and compliance steps
- Serve as a point of contact for new hires, providing timely support and clear communication
- Troubleshoot onboarding issues (system access, paperwork, background checks, etc.) and escalate as needed
- Ensure all new hires are fully prepared for their start date with a consistent, positive experience
- Training & Documentation
- Develop and maintain training guides, SOPs, and job aids for recruiting and onboarding processes
- Identify process gaps and continuously improve documentation to enhance efficiency and consistency
- Support training for recruiters, hiring managers, and internal stakeholders on onboarding workflows and tools
- Business Operations Partnership
- Partner with Business Operations to deliver a white-glove onboarding experience, ensuring alignment on start dates, readiness, and workforce planning needs
- Support cross-functional coordination to ensure seamless handoff from hiring to onboarding to operational readiness
- Assist in tracking onboarding metrics and identifying opportunities to improve speed, quality, and experience
- Success Measures
- Timely and accurate creation and management of requisitions
- Reduction in onboarding delays and time-to-start gaps
- High completion rates and compliance within onboarding workflows
- Strong new hire satisfaction and positive onboarding experience feedback
- Operational efficiency through improved processes and documentation
Requirements:
- 1–3+ years of experience in recruiting coordination, HR operations, or onboarding support
- Experience working within an ATS or HRIS system
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- High attention to detail and process discipline
- Strong communication skills with a candidate-first mindset
- Ability to problem-solve, troubleshoot, and navigate ambiguity in a fast-paced environment
- Proficiency in Microsoft Office (Excel, Word, Outlook) and collaboration tool
- Preferred Qualifications
- Experience supporting high-volume hiring environments
- Exposure to onboarding systems, background check processes, or compliance requirements
- Experience creating training materials or process documentation
- Familiarity with recruiting metrics and reporting
Benefits:
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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