Team Lead After Sales, Commercial Operations
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Job Description
Team Lead driving operational excellence in After Sales across global markets at ENERCON. Overseeing strategy deployment, team development, and collaboration for measurable business impact.
Responsibilities:
- Lead, coach and develop a team of 3–4 professionals to ensure role clarity, prioritization, performance management and continuous development
- Monitor LOA governance and provide tender support for complex, cross-border opportunities to ensure timely risk identification, escalation and alignment of decisions
- Drive strategy deployment by implementing global frameworks for key account management, market planning and product competitiveness, including tracking and corrective actions
- Maintain visibility of global After Sales KPIs and the service contract pipeline; provide forecasts, variance analyses and actionable insights for senior management
- Act as the primary point of contact between global leadership, regional After Sales directors and cross-functional teams (e.g., Legal, Service Technical Marketing) to ensure alignment and transparent communication
- Promote collaboration, capacity building and best-practice sharing across regions to accelerate deal velocity and deliver measurable business impact
Requirements:
- 7+ years' experience in commercial operations, after sales, sales or services, including leading multi-region teams and a proven track record in strategic negotiations and governance
- Bachelor's or Master's degree in Business Administration, Engineering, Economics or a related field
- Experience with CRM (Salesforce), ERP systems (SAP), BI tools (Power BI), advanced Excel and collaboration platforms such as Teams and SharePoint
- Strong strategic mindset, stakeholder management, negotiation skills and experience in data-driven decision making and process improvements
- Proven change management capability, structured problem-solving and effective communication with diverse global stakeholders
- Fluent in English and German; additional languages are an advantage.
Benefits:
- Opportunity to work remotely more than 60% of the time (home office)
- Flexible working hours through flexible work models
- 30 days' annual leave per year
- Internal and external training opportunities through the ENERCON Academy
- Occupational health management and comprehensive health promotion, including corporate fitness (Hansefit and JobRad)
- Company pension plan and private occupational disability insurance on preferential terms, plus financial support for various capital-forming benefits
- Close support for a successful start to your career (learning on the job)
- Exciting and varied activities in the growing field of wind energy
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