Technical Account Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Technical Account Manager driving adoption and retention across enterprise customer base at VISO TRUST, a B2B SaaS company transforming third-party risk management.
Responsibilities:
- Own the post-sale customer lifecycle for a portfolio of enterprise accounts
- Build strong, trusted relationships across technical and executive stakeholders
- Drive product adoption, engagement, and long-term customer success
- Guide customers through onboarding, integrations, and ongoing service delivery
- Identify and execute on renewal and expansion opportunities in partnership with Sales
- Analyze usage data and customer trends to surface insights and optimization opportunities
- Act as the voice of the customer by sharing feedback and influencing product direction
- Manage support issues and coordinate with internal teams to ensure timely resolution
- Position yourself as a trusted advisor in Cyber Risk and TPRM best practices
Requirements:
- 4+ years of experience in Technical Account Management, Customer Success, or similar roles in B2B SaaS
- Experience working with enterprise customers and managing a portfolio of accounts
- Strong understanding of cybersecurity, risk management, GRC or TPRM domains
- Proven ability to build relationships with both technical users and executive stakeholders
- Analytical mindset with the ability to translate data into actionable insights
- Experience managing customer lifecycles, including renewals and expansion
- Excellent communication, organization, and problem-solving skills
- A proactive, ownership-driven approach in a dynamic environment
Benefits:
- Flexible, inclusive, fun, and diverse work environment
- Culture of recognition
- Self-directed dynamic learning opportunities
Similar Jobs
Technical Account Manager
Technical Account Manager responsible for customer engagement and technical implementation in AI Risk Decisioning™ Platform. Serving enterprise customers to ensure satisfaction and growth opportunities.
Technical Account Manager, SQL
Technical Account Manager managing customer portfolios and their technical needs at Varicent. Build relationships while coaching clients on technology and feature adoption.
Technical Account Manager – Platform, Ansible
Technical Account Manager delivering support for enterprise customers using Red Hat Ansible solutions in France. Collaborating with other teams to ensure customer success and satisfaction.
Technical Account Manager
Technical Account Manager at Arch Systems supporting global customers in implementing SaaS solutions. Collaborating with teams to enhance client relationships and drive portfolio growth.
Technical Account Manager, Europe
Technical Account Manager guiding customer implementations for Arch Systems' data optimization solutions. Collaborating with teams and enhancing client relationships in a remote-first environment.
Technical Account Manager, APAC
Technical Account Manager for APAC region at Island, guiding customers through their journey with Island's technical solutions. Fostering relationships and delivering expert guidance to maximize customer value.
Technical Account Manager
Technical Account Manager focusing on customer service delivery and cloud commerce at HostPapa. Collaborating with global teams to enhance customer environments and ensure satisfaction.
Technical Account Manager
Technical Account Manager maximizing customer value for cybersecurity products at Proofpoint. Working with clients for technical support and leading presentations on system performance and strategies.
Technical Account Manager
Technical Account Manager managing post-sale technical relationships for customers in cybersecurity domain at Fable. Leading onboarding, implementation, and driving adoption with a focus on measurable ROI.
Technical Account Manager
Technical Account Manager delivering technical guidance and executional support to enterprise clients at Rithum. Collaborating with Client Success Manager to align technical solutions with business objectives.
Senior Technical Account Manager
Senior Technical Account Manager at Armada ensuring the success and optimization of SaaS product Atlas for customers. Owns the post-deployment technical success with a focus on adoption and expansion.
Technical Account Manager, French-Speaking
Enterprise Mobility Consultant maintaining relationships with Enterprise customers and providing technical consultancy. Involves quarterly reviews and training on SOTI products.
Technical Account Manager
Technical Account Manager managing ad operations and analytics for Adelaide's clients. Ensuring measurement fidelity and providing client-facing support for digital advertising campaigns.
Technical Account Manager
Technical Account Manager driving customer outcomes for AI Cloud and Fortune 500 clients at vCluster. Leading customer onboarding and relationship management with a focus on technical adoption and growth.
Technical Account Manager
Technical Account Manager at CelerData ensuring high-value accounts achieve their data analytics goals. Blending product expertise with proactive relationship management for strategic customers.
Technical Account Manager – East or South
Technical Account Manager for major healthcare accounts, managing systems and driving customer success. Focused on Philips’ managed services solutions in a remote capacity.
Technical Account Manager
Technical Account Manager solving customer challenges and driving business value for Samsara's IoT platform. Managing customer relationships and optimizing technical health to ensure success.
IT Manager, IT Technical Account Manager
Client Success Manager responsible for understanding customer IT needs at a Managed IT Services company. Analyzing requirements and ensuring customer satisfaction through strategic solutions.
Associate Technical Account Manager
Associate Technical Account Manager managing technical accounts for Nerdio, ensuring exceptional service and collaboration with internal teams.
Technical Account Manager – Government APIs
Technical Account Manager focused on API integrations with U.S. state agencies. Securing access to government data systems and ensuring compliance and reliability in integrations.