Technical Account Manager – India
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Job Description
Technical Account Manager bridging engineering and business outcomes for customers of Docker, ensuring a transformative software development experience.
Responsibilities:
- Drive product adoption aligned to customer objectives and serving as the trusted advisor for our customers.
- Collaborate with the sales team to document the customers SDLC, software-related business goals, and challenges.
- Conduct Executive Business Reviews to highlight the value that we provide to our customers and how we help our customers achieve their goals.
- Facilitating communication between the customer and Docker's Support, Implementation, Product, and Engineering teams.
- Stay up to date with Docker technologies and overall industry trends.
Requirements:
- Proven experience in customer-facing technical roles (e.g. TAM, Solutions Architect, DevOps Consultant).
- Strong understanding of containerization, CI/CD, infrastructure-as-code, and developer tooling.
- Skilled at identifying patterns and building system-level strategies beyond just fixing symptoms.
- Comfortable navigating technical ambiguity and complex org structures with empathy and confidence.
- Effective communicator who can engage both ICs and execs across customer and internal teams.
- Bonus: Experience supporting developer-first platforms or working within cloud-native ecosystems.
Benefits:
- Freedom & flexibility; fit your work around your life
- Designated quarterly Whaleness Days plus end of year Whaleness break
- Home office setup; we want you comfortable while you work
- 16 weeks of paid Parental leave
- Technology stipend equivalent to $100 net/month
- PTO plan that encourages you to take time to do the things you enjoy
- Training stipend for conferences, courses and classes
- Equity; we are a growing start-up and want all employees to have a share in the success of the company
- Docker Swag
- Medical benefits, retirement and holidays vary by country
- Remote-first culture, with offices in Seattle and Paris
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