Technical Support Engineer
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Job Description
Technical Support Engineer role at Jito Labs, working on Solana's high-performance distributed systems. Handling technical customer issues and debugging complex challenges.
Responsibilities:
- Create, modify, and maintain new libraries across a variety of languages for interfacing with Jito Labs products and APIs
- Keep documentation up to date with evolving products and customer questions across MEV, validators, and other involved parties
- Serve as a technical expert in MEV, Solana, and Jito Labs systems
- Building demo applications leveraging Jito Labs MEV infrastructure
- Summarize and triage customer issues and challenges to help enhance Jito’s product offerings
- Use the product and understand issues intimately from a customer perspective
Requirements:
- Familiar with Git, Rust, Python, Typescript/Javascript, and other modern languages
- Familiar with database technologies such as Clickhouse, and SQL
- Able to dive into the system’s Rust code
- Concise communication between customers, the Jito Labs engineering team, and leadership
- Hungry to learn and comfortable working in fast paced environments
- Flexible and capable of prioritizing many tasks with competing priorities
Benefits:
- Above market compensation and multiple forms of equity
- 100% employer paid health benefits for employees + dependents
- All-expenses-paid team retreats and conferences
- Weekly meal voucher
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