Technical Writer, Product Engineer
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Job Description
Technical Writer & Product Engineer at Thermal Works handling documentation for complex HVAC systems in data centers. Collaborating with cross-functional teams to ensure accuracy and compliance.
Responsibilities:
- Controlled, customer-ready documentation packages (product specs, data sheets, IOM manuals) released on schedule.
- Document revision history, approvals, and release status maintained and audit-ready across all product lines.
- Timely documentation updates aligned to engineering changes (ECRs/ECOs/ECNs), drawing revisions, and manufacturing releases.
- Traceability maintained between specifications, manuals, drawings, supporting calculations, and attachments.
- A searchable, cross-referenced document library that supports fast retrieval from quote through delivery and field support.
- Translate complex engineering and HVAC system concepts into clear, accurate documentation for internal teams, contractors, customers, and service providers.
- Develop, edit, and maintain controlled product documentation, including:
- Product specifications, performance data, and technical data sheets.
- Installation, Operation, and Maintenance (IOM) manuals.
- Collaborate with Project Management on submittal packages and supporting technical exhibits for customer and construction use, ensuring completeness and accuracy.
- Collaborate with Quality Assurance on documentation necessary for manufacturing, test, and inspection.
- Ensure documentation reflects real product configurations, performance data, and intended application.
- Collaborate with the Engineering Change Manager on document configuration management, including revision control, versioning, approvals, and release status.
- Ensure documentation remains aligned with engineering changes (ECRs/ECOs/ECNs), drawing revisions, and manufacturing releases.
- Maintain traceability between specifications, manuals, drawings, supporting calculations, and attachments.
- Develop and maintain a cross-referencing and cataloging system for easy document retrieval, maintaining continuity and revision control from quote to delivery.
- Collect, organize, and update supporting attachments for technical documents.
- Ensure all technical documents meet internal quality standards and external compliance requirements.
- Review and update technical documents on a scheduled basis to maintain accuracy and relevancy.
- Collaborate with Engineering, Project Management, Operations, Compliance, Quality Assurance, and Marketing teams to ensure alignment of documentation across functions and consistent messaging.
- Support new product introductions and changes to released products with timely documentation updates.
- Provide guidance for documentation best practices.
Requirements:
- Bachelor’s degree in Technical Writing, Engineering, Construction Management, Communications, or a related technical field (or equivalent experience).
- 3+ years of experience in technical documentation, configuration management, or document control for engineered products, manufacturing systems, or construction projects.
- Experience with revision control, document change management, and approval workflows in a quality driven or regulated environment.
- Strong technical writing and editing skills with exceptional attention to detail.
- Highly organized, with the ability to manage multiple document sets across different product and project stages.
- Strong verbal communication skills and comfort collaborating with engineering and operations teams.
- Proficiency with Microsoft Office and document management systems (experience with PLM or QMS tools is a plus).
- Self-directed, reliable, and effective in fast-changing, cross-functional environments.
- Understanding of construction workflows, contractor-facing documentation, and submittal processes.
- Familiarity with manufacturing documentation (e.g., BOMs, assembly instructions, test documentation).
- Working knowledge of mechanical equipment and HVAC systems is a major plus.
Benefits:
- A fast-paced, entrepreneurial culture focused on innovation.
- A flexible, autonomous work environment.
- A culture of respect, learning, and excellence.
- Experienced, highly talented experts as team peers.
- Growth and travel opportunities.
- A team of change-makers having a significant impact on people and the planet.
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