Technical Writer
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Job Description
Technical Writer creating user-focused documentation for Capital Technology Group’s secure federal software systems. Translating complex technical concepts into manuals, guides, specifications, and training materials.
Responsibilities:
- Develop and maintain user manuals, guides, online help content, and process documentation
- Collaborate with engineers, product teams, and subject matter experts to translate technical concepts into clear, user-friendly documentation
- Create technical specifications, training materials, reports, and presentation content
- Manage documentation projects end-to-end, including planning, writing, editing, and publication
- Review and edit content for clarity, consistency, accuracy, and adherence to style guidelines
- Update and maintain documentation based on system changes, user feedback, and release cycles
- Support usability testing efforts to ensure documentation meets end-user needs
- Communicate updates, findings, and project status to stakeholders and business users
Requirements:
- Applicants MUST BE US Citizens and be able to obtain Public Trust clearance
- Bachelor’s degree in English, Communications, Technical Writing, Computer Science, Information Systems, or a related field (or equivalent experience)
- 5+ years of professional experience in technical writing, documentation development, or content management in a technical environment
- Proficiency with Microsoft Office Suite including Word, PowerPoint, Excel, and Visio
- Experience developing documentation for software systems, processes, or enterprise applications
- Strong writing, editing, proofreading, and documentation structuring skills
- Ability to manage documentation lifecycles from draft through publication
- Basic understanding of graphic design and multimedia tools
- Experience working in government or government contractor environments
- Familiarity with documentation tools such as Confluence, SharePoint, or similar platforms
- Experience working with classified or sensitive information environments
- Understanding of software development lifecycles (SDLC) or Agile environments
- Experience creating diagrams, process flows, or technical illustrations
Benefits:
- Remote Work (Hybrid roles will be specified in the job post)
- Competitive Compensation Package
- Medical, Dental, and Vision
- Life Insurance, Short/Long Term Disability
- Employee Assistance Program
- 401(k) with 4% matching
- Liberal PTO vacation policy
- Generous Annual Continuing Education
- Annual Wellness Budget
- Bonus Incentive Programs (Employee referrals and performance-based rewards)
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