Technical Writing Consultant, AI
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Job Description
Consultant rédacteur technique IA chez Seequalis, société de transformation digitale et de Knowledge Management. Création de documentations techniques et intégration de l’IA générative dans les processus documentaires.
Responsibilities:
- Gather technical information from technical teams, project managers, product managers, and other client subject-matter experts
- Facilitate workshops to organize the creation, updating, and archiving of content
- Write clear, concise product information
- Format content in accordance with documentation guidelines
- Create decision trees, process diagrams, and operating procedures
- Write training materials and train knowledge stakeholders
- Manage translation requests
- Build and maintain a terminology glossary and manage synonyms
- Create or source content illustrations, including screenshots and videos
- Integrate content into client tools: self-service knowledge base, chatbot, technical knowledge base, voicebot, and web portal
- Enter the required metadata
- Ensure the consistency and quality of the documentation knowledge base
- Recommend improvements to content management tools and editorial guidelines
- Monitor, analyze, and address user feedback
- Use generative AI to gather information and write clear, concise technical documents
- Contribute to organizations’ knowledge management strategies in relation to AI
Requirements:
- Bachelor’s degree or higher in a relevant field such as computer science, software engineering, or information science
- Previous experience writing manuals, operating guides, or technical documentation
- Proficiency in, or a strong aptitude for adopting, new working methods and innovative tools (ChatGPT, Copilot, etc.)
- Ability to adapt to different business contexts
- Proactive approach and strong communication skills for gathering information from subject-matter experts
- Strong command of English
- Strong analytical and synthesis skills
- Excellent organizational skills, attention to detail, and critical thinking
- Required experience level: 1–2 years
Benefits:
- Remote work available
- Full-time position
- Open to candidates with disabilities
- Friendly and collaborative work environment
- Participation in various events that encourage team engagement and knowledge sharing
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