Lead Technical Writer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Lead technical writer documenting Cisco Isovalent’s cloud-native networking and security solutions. Translating complex Hypershield technologies into enterprise user and developer documentation.
Responsibilities:
- Create, update, and maintain technical documentation for Cisco Hypershield, Isovalent technologies, and related enterprise solutions
- Lead end-to-end technical documentation efforts for Hypershield networking and security solutions
- Develop concepts, tutorials, operational documentation, technical references, training materials, and guides
- Partner with engineering, solution architects, product management, and subject-matter experts to translate complex technical concepts into clear documentation
- Work directly with products and technical environments to understand workflows, validate documentation, and identify gaps
- Develop content for security engineers, network operations teams, platform teams, field engineers, and customers
- Help evolve documentation practices, information architecture, and developer content standards
- Collaborate with a geographically distributed team during East Coast Time business hours
Requirements:
- Bachelor’s degree in Technical Communication, Computer Science, Engineering, or a related field with 15+ years of related experience; or a Master’s degree with 12+ years of related experience; or a PhD with 8+ years of related experience
- 8+ years of experience as a Technical Writer supporting enterprise software products
- Experience providing technical leadership for documentation initiatives
- Experience driving documentation projects end-to-end and managing documentation deliverables across the product lifecycle
- Experience with networking, security, or cloud-native technologies, such as Kubernetes, Docker, Mesos, or similar technologies
- Experience creating user guides, technical documentation, and other content for enterprise users
- Ability to collaborate effectively across a geographically distributed team with regular overlap during East Coast Time business hours
- Preferred: hands-on experience with Kubernetes
- Preferred: experience with Sphinx, Hugo, Read the Docs, Markdown, or reStructuredText
- Preferred: experience using GitHub, Git, or similar version-control workflows
- Preferred: experience translating technical knowledge into clear, accurate documentation
- Preferred: demonstrated written and verbal communication skills
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation per full calendar year for non-exempt employees
- Flexible vacation time off program for eligible exempt employees
- 80 hours of sick time off provided on hire and each January 1st
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses for non-sales roles, subject to Cisco policies
Similar Jobs
Technical Writer – Instructional Design
Technical Writer and Instructional Designer creating SAP training materials for C5MI consulting clients. Documenting business processes, user procedures, and learning content for diverse audiences.
Technical Writer – Editor
Technical Writer/Editor creating and editing documentation for SAIC’s Edifecs and VA applications. Supporting the customer’s migration to cloud-based operations.
Senior Technical Writer
Senior Technical Writer creating compliant avionics and aerospace documentation for Fairwinds Technologies’ military aircraft modernization programs. Supporting engineering, software, testing, logistics, and training teams.
Junior Technical Writer
Junior Technical Writer creating product guides and self-help articles for Malwarebytes’ cybersecurity, privacy, and identity protection products. Collaborating with support, engineering, and product teams.
Principal Technical Writer
Principal Technical Writer shaping content strategy for Clarity Innovations’ secure USSF web and mobile platform. Designing governed, accessible content systems with Directus and cross-functional teams.
Technical Writer
Technical Writer creating user-focused documentation for Capital Technology Group’s secure federal software systems. Translating complex technical concepts into manuals, guides, specifications, and training materials.
Senior Information Developer, Technical Writer
Senior Information Developer creating technical and UX documentation for ELEKS's healthcare insurance automation portal. Establishing documentation processes, templates, and standards while mentoring junior staff.
Technical Writer
Technical Writer supporting WTE’s federal IHS Health IT Modernization Program. Creating PMO deliverables, technical documentation, reports, presentations, and SOPs.
Technical Writer, Documentation Specialist
Technical writer producing Government-ready ICAM study reports for Koniag Government Services. Documenting identity architecture, governance, compliance, and implementation roadmaps for the Department of the Air Force.
Associate Principal Technical Writer
Associate Principal Technical Writer leading documentation for Saviynt’s AI-powered identity and access-security platform. Shaping agentic, AI-enabled documentation workflows and mentoring technical writers.
Technical Writer / Editor
Technical Writer/Editor evaluating and improving AI-generated written content for 24-MAG’s remote consulting platform. Scoring responses, applying editorial judgment, and documenting quality rationales.
Technical Editor – Principal
Technical Editor Principal documenting GDIT’s cloud-based case management modernization program for 204+ U.S. federal courts. Creating manuals, web content, and software documentation.
ICAM Technical Writer
ICAM Technical Writer documenting identity, authentication, and Zero Trust systems for GDIT, a technology and professional services company serving the U.S. government.
Technical Writer
Technical Writer creating and maintaining manuals, guides, and online help for Gainwell’s healthcare products. Remote India role using MadCap Flare and Agile software-development knowledge.
Technical Content Writer
Technical Content Writer translating Cracken’s cybersecurity and AI research into credible technical content. Owning blogs, whitepapers, explainers, and social adaptations for security audiences.
Technical Editor
Technical Editor creating reports, manuals, and guidance for STI Federal’s DOE government contracting programs. Researching complex information and supporting clear Technical Assistance communications.
Technical Writer – Editor, Mid-Level
Mid-Level Technical Writer/Editor modernizing federal training products and technical documentation for the National Institute of Corrections. Translating complex subject matter into accurate, accessible content.
Technical Writer – PostgreSQL
Technical Writer documenting Percona’s open-source PostgreSQL database distribution. Creating guides, manuals, troubleshooting content, and docs-as-code materials for technical customers.
Technical Writer – DoD Facilities, Engineering Programs
Lean Six Sigma analyst improving Defense Health Agency facilities and engineering programs for GoldenWolf. Leading process optimization, metrics, governance, and organizational change across federal healthcare operations.
Technical Writer – DoD Facilities, Engineering Programs
Technical Writer developing compliant publications for GoldenWolf’s DoD healthcare facilities and engineering programs. Editing manuals, policies, executive communications, and knowledge-management materials.