Technical Writer
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Job Description
Technical Writer creating manuals, specifications, and training materials for Ellsworth’s specialty chemicals and adhesive manufacturing business. Collaborating with engineering, manufacturing, and customer-facing teams.
Responsibilities:
- Develop, write, edit, and maintain technical documentation, including product manuals, installation and operating instructions, work instructions, SOPs, technical specification sheets, product data sheets, training materials, and product video scripts
- Partner with engineering, manufacturing, quality, product management, sales, marketing, and customer success teams to gather technical information and ensure documentation accuracy
- Translate complex technical concepts, processes, and product information into clear, concise, and user-friendly content
- Maintain document consistency, accuracy, version control, and adherence to company standards and branding guidelines
- Review and update existing documentation to reflect product changes, process improvements, and engineering revisions
- Create and organize content supporting product launches, manufacturing operations, employee training, customer education, and sales enablement
- Coordinate with graphic designers, videographers, and other content contributors to develop visual and multimedia documentation
- Utilize AI-assisted content creation tools responsibly while validating technical content for accuracy and completeness
Requirements:
- 5+ years of technical writing, technical communications, or documentation development related experience
- Experience supporting manufacturing, industrial, engineering, scientific, chemical, or technology-based organizations preferred
- Demonstrated experience creating technical documentation from interviews, observations, engineering drawings, specifications, and subject matter experts
- Bachelor’s degree in Technical Communication, English, Communications, Journalism, Engineering, Industrial Technology, or related field preferred
- Other combinations of education and relevant experience will be considered
- Excellent technical writing, editing, proofreading, and communication skills
- Ability to interpret and communicate complex technical concepts to diverse audiences
- Strong organizational, project management, and prioritization skills
- Ability to build collaborative relationships with subject matter experts and cross-functional teams
- Strong attention to detail and commitment to accuracy
- Proficiency with documentation management systems, Microsoft Office applications, and content development tools
- Ability to leverage AI-enabled technologies to improve documentation efficiency and effectiveness
- Up to 10% domestic or international travel as required for training, site visits, product evaluations, and business needs
Benefits:
- Competitive wage
- Bonus plan
- Health insurance
- Prescription coverage
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Flexible Spending
- 401(k)
- Employee Assistance
- Paid Time Off and Holidays
- Wellness Program
- Social Events
- Community Involvement
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