Teleoperador, Atención al Cliente
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Job Description
Teleoperator selling Entel’s new, ported, and additional mobile lines for Netcall, a Peruvian telecommunications services company. Handling outbound calls, sales records, and customer support remotely.
Responsibilities:
- Realizar llamadas a clientes y no clientes de Entel para ofrecer líneas nuevas, portabilidades y líneas adicionales
- Brindar información clara sobre planes, promociones y beneficios
- Cumplir con los objetivos de ventas establecidos
- Registrar correctamente la información de las ventas en el sistema
- Mantener una atención amable y cordial con cada cliente
- Trabajar de lunes a sábado, de 9:00 a.m. a 6:00 p.m., con 45 minutos de descanso
- Tener descanso fijo los domingos y feriados
- Completar una capacitación de 9 días: 4 días teóricos y 5 días de OJT
Requirements:
- Secundaria completa (mínimo 18 años)
- No se requiere experiencia laboral previa
- Durante la capacitación, se debe tener la cámara encendida
- Laptop o PC
- Procesador Intel i3/i5/i7 (6ta gen+) o Ryzen 3+
- Internet mínimo 50 Mbps, preferentemente por cable
- Windows 10 o superior
- Contar con computadora o laptop para la etapa de capacitación
- Habilidades: asertivo, orientación al logro, comunicación y persuasión, dinámico
Benefits:
- Ingreso directo a planilla completa
- Bono fijo de movilidad: S/ 100
- Comisiones ilimitadas y bonos por productividad
- Pago de capacitación: S/108.00
- Línea de carrera disponible desde el tercer mes
- Refuerzos de ventas, dinámicas y ruletas dentro del horario laboral
- Descuentos y convenios corporativos: vales SODEXO, Yape, Plin, viajes, salud, entre otros
- Convenios educativos con IDAT, UPN, Zegel, entre otros
- beneficios para la familia
- línea de ascenso en 3 meses
- Trabajo 100% virtual
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