Tour Staff Administrator
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Tour Staff Administrator role providing administrative support to the Tour Operations team at G Adventures. Ensuring travel logistics and operational processes are maintained efficiently.
Responsibilities:
- Provides administrative and operational support to the Tour Operations team, ensuring that systems, documentation, travel logistics, communications, and operational processes are maintained accurately and efficiently.
- Responsible for supporting Tour Staff (CEOs) and the wider Operations team through effective coordination, record management, routine reporting, and logistical administration.
- Compile, verify, and organize all pre-trip documentation, ensuring accurate filing for Tour Staff (CEO) access.
- Maintain compliance records, including passports, driver's licences, first aid certificates, background checks, and expiry tracking.
- Update Tour Staff (CEO) Code of Conduct records, contact profiles, and operational databases as directed.
- Maintain and audit physical and digital filing systems, transaction records, receipts, and payment documentation.
- Maintain and update the internal Tour Staff (CEO) website and resource portals with current itineraries, trip planners, and operational documentation.
- Create, manage, and archive Tour Staff (CEO) Slack channels for tours, ensuring standard pre-trip information is available.
- Upload approved Tour Staff schedules into internal systems (e.g. Polaris).
- Support routine system administration and maintain accurate operational records.
- Coordinate routine travel arrangements for Tour Staff (CEO) relocations, including flights, accommodation, and ground transfers.
- Compile and format content for the regional monthly newsletter using information supplied by the Operations team.
- Participate in the emergency phone rotation, providing after-hours support on a scheduled weekly basis.
Requirements:
- 1+ years of experience within G Adventures or strong relevant experience in the tourism/travel industry.
- Past experience working as a tour leader or field guide is recommended.
- A diploma in Tourism is highly desirable.
- Some travel experience and a genuine passion for the people, culture, and geography of Africa.
- Highly developed written and verbal communication skills; comfortable presenting data to management and communicating sensitively across cultures.
- Good command in English and able to use systems well (Office, Google Sheets).
- Proven ability to remain calm under pressure, navigate stressful situations, manage crises, and prioritize the safety of others.
- Confident using and troubleshooting complex internal computer systems, database software, and communication tools with speed and efficiency.
- Strong administrative, organizational, and budgeting skills.
- Willingness to work a flexible schedule, including rotational weekend shifts and evening emergency phone coverage (compensated).
Benefits:
- Competitive Total Rewards Package, including exclusive travel perks!
- Additional days off, including on your birthday!
- Vacation time for you to recharge
- Enhanced Parental Leave
- Meaningful Employee Recognition Program
- Learning and Growth Opportunities
- Employee Resource Groups *Applicable based on location*
Similar Jobs
Service Titan Administrator
ServiceTitan Integration Specialist managing configurations and integrations for a roofing platform. Collaborating with brand teams and optimizing processes for a multi-brand environment.
Payor Contract Administrator
Payor Contract Administrator analyzing managed care operations and resolving contracting issues at Prisma Health. Performing operational and financial analysis while supporting managed care initiatives.
Business Administrator
Business Administrator managing financial and operational activities for a remote team at Entity. Supporting a fast-moving startup with diverse responsibilities in finance and administration.
Senior Claims Administrator – Life, Annuity
Senior Claims Administrator analyzing claims and ensuring timely payments for EMC Life's annuity and health claims. Collaborating with team members for consistent policy interpretations.
Director, Subcontract Administration
Director of Subcontract Administration overseeing procurement functions in U.S. Government contracting. Leads teams to ensure compliance and operational excellence through strategic initiatives.
Contracts Administrator
Contracts Administrator managing customer contracts and compliance throughout the contract lifecycle at Vitesse Systems. Ensuring accuracy and collaboration with multiple departments including Sales and Finance.
Senior Snowflake Administrator
Senior Snowflake Administrator overseeing Snowflake platforms and pipelines in a flexible, purpose-driven environment. Collaborating across Data Engineering, InfoSec, and Business/Analytics teams.
Stock Plan Administration Manager
Stock Plan Administration Manager overseeing administration, accounting, and reporting of equity compensation plans. Managing client communications and providing technical expertise at Empower.
Strategic Accounts Contracts Administrator
Responsible for developing, maintaining, and implementing bids and contracts for strategic accounts. Acts as a liaison between internal and external customers while ensuring compliance with company policies.
Application Administrator I
Application Administrator managing and maintaining on-premise applications at the University of Rochester. Providing technical support and participating in system upgrades for various applications.
Strategic Accounts Contracts Administrator
Contracts Administrator supporting proposal preparation and contract administration for Merit Medical. Acting as a liaison between strategic accounts and internal/external customers to ensure compliance and fulfillment.
Training Administrator
Training Administrator supporting implementation and compliance of training programs at Momentum Behavior Services. Managing audits and collaborating with cross-functional teams ensuring regulatory alignment.
Treasury Administrator
Treasury Administrator providing comprehensive administrative support for liquidity management at Access Credit Union. Responsible for treasury initiatives and compliance with financial internal controls.
Data Administrator
Administrador(a) de Dados no INDT, lidando com modelagem e governança de dados. Trabalhando em um ambiente colaborativo e desafiador em São Paulo, Brasil.
Brand Protection Administrator
Brand Protection Administrator handling trademark portfolios for clients at Stoel Rives. Assisting attorneys with trademark applications, searches, and office actions.
Databricks Administrator
Databricks Administrator leads administration and operational management of enterprise Databricks environments. Serves as a technical advisor for platform design and governance while ensuring effective data product development.
Client Liaison, Administration Officer
Client Liaison and Administration Officer role at Satellite Office. Supporting client relations and administrative tasks in a fully remote setting.
Marketing Administrator
Marketing Administrator managing workflows, website updates, and team coordination for FXGT's Marketing & Business Growth Division. Join a dynamic trading platform offering forex and crypto trading.
Enterprise Supplier Administrator
Enterprise Supplier Administrator handling procurement activities and supplier management for Agilent's services. Managing financial reconciliations, procurement transactions, and supplier performance in a remote capacity.
Torii Platform Administrator
SaaS Administrator centralizing and automating management of SaaS applications across procurement and finance. Collaborating with corporate teams for optimized governance and cost reduction.