Virtual Sales Representative
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Job Description
Virtual sales representative driving compliant GI drug awareness, adoption, and demand among healthcare professionals. Managing Central time zone accounts through phone, video, digital engagement, and CRM execution.
Responsibilities:
- Drive product awareness, adoption, and demand through compliant virtual engagement with healthcare professionals and office staff
- Execute outbound calls, video engagements, and digital interactions with targeted HCPs and office staff
- Deliver clear, compelling, and compliant product messaging using approved materials
- Build customer relationships and establish trust through virtual communication
- Utilize company-approved digital channels to increase engagement frequency and expand reach
- Manage a defined list of target accounts and prioritize opportunities
- Develop and execute compliant call plans aligned with brand strategy
- Analyze engagement data to refine targeting and execution
- Meet or exceed call activity expectations, engagement goals, and performance metrics
- Maintain accurate and timely documentation of customer interactions in CRM systems
- Manage daily activity to maximize territory coverage and productivity
- Adhere to company policies, procedures, training, and compliance standards
- Ensure communications are accurate, compliant, and aligned with approved messaging
- Complete required training and maintain clinical and product knowledge
- Contribute to accountability, learning, and continuous improvement
Requirements:
- Bachelor’s degree
- 1–3+ years pharmaceutical, healthcare, or B2B sales experience strongly preferred
- Excellent virtual communication and presentation skills
- Experience engaging customers via phone, video, or digital platforms
- Proficiency with CRM and digital engagement tools
- Strong organizational skills and ability to work independently in a remote environment
- High integrity and compliance mindset
- Inside/virtual pharmaceutical sales experience preferred
- GI or specialty experience preferred
- Strong analytical and planning skills preferred
- Fluency in one or more additional languages is a plus, based on business needs
- 5–10% travel for national meetings or training
- Familiarity with hybrid or virtual commercial models
- Must work hours aligned to the supported region’s time zone; this role supports the Central time zone, so the individual should reside in the Central time zone
Benefits:
- Highly competitive medical, dental and vision coverage options with low monthly premiums
- Roth & Traditional 401(k) savings plan with annual employer match
- Long-term incentive equity compensation program
- Employee Stock Purchase Plan (ESPP)
- 16 weeks of paid parental leave for all new parents
- 4-week part-time Bridge-Back-to-Work Program
- Hybrid and Flex Working Arrangements
- Unlimited Time Off
- 17 paid company holidays in addition to a year-end winter shutdown period
- Annual Fitness & Wellbeing Reimbursement
- Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance
- Company-provided short and long-term disability benefits
- Company-funded HSA plan
- Accident and Hospital Indemnity insurance
- Employee Assistance Program (EAP)
- Employee recognition program
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