Wind Hub Manager
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Job Description
Wind Hub Manager in charge of a multi-site service hub focused on safety and operational excellence in energy management. Responsible for customer relationship management and team engagement.
Responsibilities:
- Provide leadership to support a multi-site service hub
- Initiate and support staffing requirements, coaching, training, and corrective action concerning employees and contracted partners, including succession planning
- Own the safety culture within the hub, inclusive of contracted partners and customers
- Execute daily Plan of the Day calls, to include prioritizing and managing a dispatch schedule
- Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements
- Partner with CPD | Customer Performance Director
- Escalate customer concerns with priority
- Partner with cross-functional teams like Sales, Commercial Operations, Sourcing, Finance, and HR to meet the deliverables
- Prioritize turbine performance to meet/exceed performance commitments
- Be innovative and engaged in all areas of facility operations, aligned with individual site plans, to include creative problem solving with a LEAN mindset
- Lead operations within a multi-site service hub ensuring weekly visits to each site
- Drive a safety focus
- Continue to grow customer relationships
- Team engagement and talent development
Requirements:
- High School Diploma or equivalent
- Minimum of 5 years relevant experience inclusive of leadership
- Minimum of 3 years experience in a field services or equivalent role in the energy industry
- Ability and willingness to travel within the hub, which may require overnights
- Must maintain a valid driver’s license
- Associate or Bachelor’s degree from an accredited college or university
- Technical Certification in Wind Energy or Electrical/Electronic field preferred
- Advanced computer skills utilizing word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools
- Wind turbine or energy industry experience
- Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools
- Experience with heavy equipment required for facility maintenance with a working knowledge of crane and rigging requirements
- Comprehensive writing skills to meet contractual reporting obligations, as required
- Strong functional knowledge in Operations and Maintenance best industry practices, planning, organizing, coordinating, executing, and controlling the wind hub activities, productivity improvements, operational excellence in outage management
- Strong leadership skills, ability to embrace and adapt to change and influence others
- Excellent interpersonal and leadership skills
- Ability, willingness, and adaptability to take initiative and work without direct supervision
Benefits:
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- tax-advantaged 401(k) savings opportunity with company matching contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- two weeks of annual vacation
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