Account Coordinator
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Job Description
Account Coordinator role in client services at Love & Company. Supports day-to-day activities while gaining experience in senior living marketing and collaboration with internal teams.
Responsibilities:
- Support Account Managers and Account Strategy Directors in managing day-to-day client activities
- Coordinate internal project workflows, timelines, and deliverables with project management across creative, digital, and media teams
- Ensure timely development and distribution of creative briefs (coordinating with AM and PM)
- Maintain client status charts
- Run internal client huddles, sharing client status charts
- Participate in internal team meetings, take meeting notes, and manage follow-up
- Track project status, deadlines, and approvals to ensure work stays on schedule and within scope
- Manage routine client communications and respond to requests in a timely, professional manner. Engage AM/ASD as appropriate
- Document client communications as appropriate in a Project Management platform (currently WMJ)
- Assist with trafficking creative assets, including managing routine internal and client workflow of asset while maintaining accurate project documentation
- Proofread materials for accuracy, consistency, and alignment with client input
- Responsible for processing returned mail for client direct mailings per agency procedure and maintaining up-to-date client mail lists
- Ensures all final creative elements are uploaded to the appropriate folder
- Support additional initiatives that provide learning and growth opportunities
Requirements:
- Bachelor’s degree in advertising, marketing, communications, or a related field (or equivalent experience)
- 0–2 years of experience in an agency, marketing, or client-service environment (internships count)
- Strong organizational skills and exceptional attention to detail
- Ability to manage multiple projects and priorities in a deadline-driven environment
- Clear, professional written and verbal communication skills
- A collaborative, positive attitude and eagerness to learn
- Proficiency with Microsoft Office
- Familiarity with project management tools (e.g., Asana, Monday.com, Workamajig, or similar) is a plus
Benefits:
- Mentorship from experienced account, creative, and strategy professionals
- Hands-on experience working with real clients and real budgets
- Exposure to integrated marketing campaigns across digital, print, and media
- A strong foundation for growth into Account Management, Account Planning, and Client Service roles
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