Account Management Lead
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Job Description
Account Management Lead driving retention, renewals, and expansion for Halter’s virtual fencing technology. Leading field-based account managers serving farmers across New Zealand’s Lower South Island.
Responsibilities:
- Lead the team responsible for retention, renewals, and expansion of Halter's existing revenue across the Lower South Island
- Ensure farmers extract full value from Halter and understand its impact on their farming businesses
- Lead customer engagement and build relationships with farmers, their teams, families, and animals
- Lead, manage, and support field-based Account Managers
- Drive high performance across the Account Management team
- Adapt and lead training processes aligned with Halter's principles and objectives
- Foster knowledge-sharing, achievement, and collaboration across the sales organisation
- Work cross-functionally to improve the Halter customer experience and service
- Identify skill gaps, set priorities, and coach team members to improve performance and professional growth
- Help scale the regional team by identifying hiring needs and leading recruitment
- Model and uphold Halter's operating principles
Requirements:
- Track record in people leadership, or excellent individual contributor ready and excited to take the next step into leadership
- Genuine motivation to develop others and build great teams
- Strong relationship-building skills and ability to earn trust with farmers
- Coaching mindset
- Comfortable operating in the field and building out a regional team as it scales
- Experience in agriculture, farming, or rural New Zealand is a strong plus
- Excellent communication skills
- Ability to represent Halter's value proposition with credibility
- Integrity, humility, and care
- Lifelong learner mindset
- Curiosity and willingness to seek feedback and continue developing
- Hunger and grit
- Ability to work toward ambitious goals and solve challenging problems
- Positive energy and team spirit
- Comfort working in a fast-moving environment
- Ability to work autonomously, manage time effectively, and stay focused on priorities
- Resume and cover letter required
- Ability to work in New Zealand; visa sponsorship may be required depending on circumstances
Benefits:
- Southern Cross Health Insurance
- 6 months of fully paid parental leave for primary caregivers
- 4 weeks of fully paid secondary caregiver leave
- Other parental benefits supporting employees and their families
- Annual $1000 self-development budget
- Wellness leave
- Unlimited paid annual leave
- Inclusive and attractive remuneration package
- Employee stock ownership plan
- Autonomy, mastery, and learning opportunities
- Personal growth fund
- Global team and meaningful work opportunities
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