Account Manager – Specialty Account Manager, TEPEZZA, Ocular
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Job Description
Field account manager representing Amgen’s TEPEZZA to healthcare professionals. Managing territory sales, reimbursement, account needs, and field-team coordination across Southern California.
Responsibilities:
- Represent TEPEZZA to physicians and healthcare professionals
- Establish product sales and perform total territory account management
- Provide account management support to accounts within a specific geography
- Act as central account manager, driving product demand and coordinating relevant field teams
- Develop territory business plans to achieve and exceed annual sales goals
- Promote TEPEZZA within approved labeling and applicable legal, regulatory, and ethical guidelines
- Address access, pull-through, and reimbursement issues with stakeholders and matrix team members
- Develop customer relationships and communicate customer needs and goals to team members
- Communicate territory activity accurately and timely
- Drive product demand through disease-state and product education
- Provide feedback to leadership, colleagues, and internal departments
- Coordinate with patient services, market access teams, accounts, and Amgen field teams
- Educate healthcare professionals and office staff on site-of-care options
- Attend medical congresses and society meetings as needed
- Manage efforts within assigned promotional and operational budgets
- Complete company training and administrative duties
- Contribute to a high-performance team and perform other requested responsibilities
Requirements:
- Account Manager – Level 4: Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience
- Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR Master's degree and 6 years; OR Bachelor's degree and 8 years; OR Associate degree and 10 years
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
- Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
- Site of care and reimbursement experience strongly preferred
- Experience working with institutions and integrated delivery networks preferred
- Pharma account management selling experience essential; ability to coordinate across field teams to address the full range of account needs
- Approximately 80% travel, including some overnight and weekend commitments
- Proficient in Microsoft Office
- Professional, proactive demeanor
- Strong interpersonal skills
- Excellent written and verbal communication skills
Benefits:
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
- Career development opportunities
- Approximately 80% travel, including some overnight and weekend commitments
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