Account Manager
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Job Description
Account Manager developing leads and managing client relationships in the APAC region for Mitto’s cloud communications solutions. Focusing on sales growth and customer success within the mobile solutions sector.
Responsibilities:
- Identify prospects, build pipelines and close deals ensuring long term revenue plans
- Be responsible for sales and closing of the new business opportunities in the region
- Manage clients located in APAC region and be responsible for their growth
- Contribute by helping with a relationship with Mitto´s key accounts in the region
- Work together with the operations team to deploy the service offered to the client and manage the account according to the Mitto team strategy
- Prioritize and deliver a superior customer experience to strategic customers in the region
- Participate in answering regional clients RFP for cloud telecommunications support
- Continuously work with the client to identify needs and propose solutions making an impact on the Mitto product roadmap
Requirements:
- University degree or equivalent practical experience
- Fluent in Mandarin and English (any other language is a plus)
- Located in the APAC region
- Willingness to contribute achieving regional annual KPIs
- Experience in building strong relationships with decision makers
- Detail oriented with strong organizational and time management skills
- Excellent customer service skills with a customer driven focus and the ability to adapt quickly in a fast-paced environment
- Ability to work cross functionally both internally and externally to execute deals
- Self-motivated with a passion for sales and the ability to thrive in a results-driven environment
- 3+ years of B2B sales experience in the mobile solutions sector (SMS, Voice and similar)
- Experience in B2B sales to System Integrators, ERP systems, Cloud Solutions and Call Centers is a plus
Benefits:
- A collaborative environment of talented individuals across the world that enables you, and every other team member, to make a direct impact on our collective success
- Full flexibility in where, when, and how you work (remote-first culture, generous time off, flexible hours, lots of autonomy to do your best work)
- From 25 days of paid time off to "New Baby" gift – in Mitto, we take care of your wellbeing in and outside of work
- We want you not only to succeed in your role but grow with it, so we offer structured career planning and individual, “tailor-made” learning programs
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